RTW Sales Associate - Menswear Tailoring

Role Overview

Richard James is delighted to launch the recruitment of the Tailoring Specialist in our flagship store situated in one of the word's prestigious fashion and lifestyle destinations, Savile Row, London.

We look for an enthusiastic individual to join our team, delivering a high level of customer service to encourage growth and brand loyalty, acting as an ambassador of the brand in line with business goals.

Main Responsibilities

· Welcome and acknowledge customers as they enter the store.

· Have excellent product knowledge, providing accurate information of the features and benefits to the customer.

· Determine the needs of the customer and deliver supportive advice.

· Maintain a high level of personal presentation in line with company dress code.

· Strong interpersonal skills and the ability to adapt service requirements to the customer.

· Support the store to achieve company budgets through the achievement of your KPI’s.

· Protect the company’s profit by selling maintaining stock accurately.

Requirements

· Experience in the luxury or tailoring industry.

· Confident to approach and interact with customers with care and understanding.

· Experience working with tailoring and styling.

· Proficiency in pinning and alterations.