Customer Service Representative

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate advocates of Learning SPACE.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms
• Working with our developers to improve our CRM and communications systems

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• A history or knowledge of ASD is very important here.
• Preferable job history within teacher or a child focused role

We are looking for someone who wants to stay commited to a role for a number of years.

Location is important and we require someone local to Omagh or the surrounding areas. English, spoken and written must be proficient