Spare Part Coordinator

Job Title: Spare Parts Coordinator

Company Overview:
Our client and engineering firm, located near Clayton Bradford, is a leading manufacturing company known for its innovative engineering solutions. With a team of approximately 150-200 employees, including a dedicated spares department, the company prides itself on maintaining a friendly and close-knit office environment. They aim to employ the best people in the UK to ensure their level of excellence.

Vacancy Overview:

• Job Title: Spare Parts Coordinator
• Location: Office-based with occasional work-from-home flexibility
• Working Hours:
• Monday to Thursday: 8:30 AM to 5 PM
• Friday: 8:30 AM to 4 PM
• Flexibility for 7:30 AM to 4 PM shifts
• Salary: £26,000 - £28,000 per annum DOE

Key Responsibilities:

• Delivering outstanding customer service by responding promptly and professionally
• Handling phone calls and emails from both UK and global clients
• Logging enquiries and requests in the appropriate software, ensuring all relevant information is recorded, categorised correctly, and prioritised based on potential impact and urgency
• Processing customer orders promptly and efficiently
• Liaising with suppliers to obtain prices or updates on orders
• Picking and packing spares orders, including arranging courier collections (role is approximately 75% office/25% shop floor)
• Using effective communication to proactively manage customer expectations

Essential Skills and Experience:

• Confidence and proficiency with computer software, including the Microsoft Office suite
• Professional and courteous communication on calls and emails
• Positive 'can-do' attitude
• Adaptability and flexibility to change
• Ability to work under pressure
• Excellent organizational and multitasking skills, with strong time management
• Effective communicator with strong written and verbal skills
• Ability to work well as part of a team or individually as required
• Knowledge of a similar industry is preferable but not essential, as training will be provided

Desired Qualities:

• Quick learner with the ability to understand various aspects of the business
• Self-motivated and adaptable to new tasks
• Ability to work effectively in a small team environment
• Friendly and adaptable personality, fitting well within a close-knit team

Benefits:

• 25 days of holiday less 3 days for Christmas shutdown
• Healthcare benefits
• Death in service
• On-site secure parking
• Company pension
• Ability to work from on occasion home when needed (after probation period)
• An additional day off in lieu each month (after probation period)
• Flexible work hours - latest start 10 AM / earliest finish 4 PM, these are the business core hours (after probation period)

ADZN1_UKTJ

Location: Daisy Hill, GB

Posted Date: 10/6/2024