Senior Digital Product Manager

About The Role

We are seeking a dynamic Senior Digital Product Manager for a 6-month FTC who will own and drive the development roadmap for our customer app, myRAC , delivering value for both business and customers.

This role is to ensure we achieve our agreed growth targets across a substantial program of work, delivering incremental improvements at pace, with a continuous focus on quality and impact. You will work directly with a cross-functional team (product designers, engineers, data analysts) and influence more broadly across marketing and other areas of the business to ensure all ways of working are optimised in order to deliver at the right pace and quality.

This is a hybrid role , working 2 days a week in our Bradley Stoke office

What you will do

• Deliver on the product strategy and roadmap and refine where needed to give us the optimal chance to achieve our desired commercial and customer outcomes.
• Use product discovery best practice to ensure we make the most from our development resource; turn open-ended problems into well-defined roadmaps; and to assess any ideas and potential deliverables for potential risks of usability, viability, feasibility and compliance/ contractual.
• Develop detailed requirements for key features, working closely with a range of stakeholders, including commercial and group stakeholders and delivery teams.

What you will need

• Experience of owning a complex experience (a whole app; website; or large feature set) the product lifecycle - from ideas and discovery through to prioritisation, definition, delivery and post launch evaluation. Demonstrating sound decision making at each stage
• Sufficient understanding of software development processes and design principles to be able to communicate and collaborate effectively with technical team; and to assess the implications of technical decisions on the product strategy and user experience.
• Track record of defining and delivering great customer and commercial outcomes - and adept at balancing the two.
• High level product sense: leveraging data, research and other insights, to understand our customer needs and how they can best be fulfilled

What we offer

At RAC, our colleagues go above and beyond to create peace of mind for our members. And we believe in rewarding you in return. As well as a competitive salary, you'll have all these extra benefits:

• Eligibility to join our annual bonus scheme.
• Colleague Share Scheme - a unique opportunity to become an owner of our business and share in the future success of RAC.
• Holidays 25 days & bank holidays.
• Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings.
• 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering.
• Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household.
• Car salary sacrifice scheme - after 12 months of employment, where you'll enjoy significant tax savings, including electric vehicle options.
• FREE RAC Ultimate Complete Breakdown Service from Day One.
• Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and much, much more.

We're committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.

ADZN1_UKTJ

Location: Bristol, GB

Posted Date: 10/7/2024