Customer Service Executive

Recruit4staff is proud to be representing their client, a leading manufacturing company in their search for a Customer Service Executive to work at their facility on Wrexham Industrial Estate

For the successful Customer Service Executive client is offering:

• £24,683.75 per annum
• Monday - Friday - 9 am - 5:30 pm (Saturday Rota Approx 1 in 6 weeks once trained)
• Permanent role with a reputable company
• Training and development opportunities
• Free parking on-site
• Increase in pay after 2 years service

The role – Customer Service Executive

• Handling incoming calls ensuring KPIs are met
• Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectively
• To answer technical questions
• Inputting orders on the same day as they're received
• To provide support with order entry and returns
• Accurate data entry

What our client is looking for in a Customer Service Executive:

• Must possess an excellent telephone manner - ESSENTIAL
• Previous experience working in an office environment - ESSENTIAL
• Experience in dealing with customers
• Basic computer skills
• Must be able to work effectively as part of a team

Key skills or similar Job titles:
Customer Service Agent, Customer Service Executive, Customer Service Advisor, Customer Service Assistant

Commutable From:
Wrexham, Deeside, Ruabon, Chirk, Oswestry, Broughton

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

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