Route Development Manager

Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.

At Metro, its our innovative technologies, pushing of boundaries, and most importantly, our employees that sets us apart. We are proud to say we have been voted a Great Place to Work by our employees in recognition of the positive ethos we have created across all of our locations.

As a Route Development Manager, you will be responsible for driving the strategic and profitable growth of the trade through ownership of overall trade lane development plan. This role involves cultivating and maintaining strong relationships with customers and partners, identifying new opportunities for growth, and ensuring alignment with the company’s overall business objectives.

Key Responsibilities

Route Development

• Accountable for the profitable growth of the trade.
• Develop and implement strategies to grow volumes on assigned trade lane in Ocean (FCL & LCL) and Air.
• Drive volume growth and new business opportunities through a combination of direct sales activity from own customer portfolio (qualification to closure) and support to Business Development and Key Account teams as subject matter expert for your trades.
• Develop and maintain joint pipeline with key partners working in a collaborative way to mutually develop new business opportunities.
• Collaborate and work closely with Trade and Pricing teams, exchanging market intelligence and ensuring rate competitiveness.
• Build and maintain strong relationships with key overseas partners in selected markets.
• Act as the main point of contact for partners, ensuring clear communication and alignment.
• Travel regularly to assigned trade area to increase market understanding and knowledge, meet existing and prospective customers and develop deeper relationships with key partners.

Commercial Strategy & Growth

• Collaborate with commercial teams to create marketing materials to promote assigned trade lanes.
• Monitor performance of assigned trade and evaluate partners, presenting insights and recommendations to the senior management team.
• Stay informed on trends, competitive landscapes, and ensure regular updates on market performance, challenges, and strategic recommendations are presented to key stakeholders.
• Lead or contribute to initiatives aimed at improving performance, exploring new trade opportunities, or enhancing partner relations.

Why choose Metro?

• Competitive salary including a bonus which is paid twice a year!
• Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more.
• Health cash plan.
• Octopus Electric Vehicle car scheme.
• Free parking.
• Respectful working environment.
• Plenty of opportunities for training and development