Business Development Manager

Reporting to the Divisional Managing Director, the BDM role is an external facing position that involves face to face and virtual selling. The role is required to work across all industry verticals and product lines and will require nationwide travel.

Core Responsibilities

• Manage and grow existing customer relationships, establishing strategic partner approach to relationship
• Meet face to face with prospects and established customers on a regular / rotational basis, ensuring you are available to respond to requests
• Identify and seize business opportunities for the division across all industry verticals, demonstrating your passion for growth and innovation
• Work closely with the service department to ensure an excellent standard of after-sales service is provided
• Strategic account management to ensure smooth and profitable operation of their accounts
• Ensure our customers receive exceptional care, understanding their needs and aligning our solutions to meet those needs effectively
• Own and oversee the total relationship with customers prospecting, conversion, sales and orders, promotions and customer service
• Support the development of the annual sales plan and budget, inputting into the process as required
• Utilise sales CRM systems and processes to effectively manage prospecting and customer base
• Track sales calls and visits, ensuring achievement of core performance indicators centred around profit performance, pipeline management and meaningful prospect interactions

The Skills

• B2B experience or B2C experience
• Commercial intelligence with demonstrable P&L understanding
• Able to demonstrate strong new business sales achievement
• Appetite to develop product knowledge
• Goal to achieve sustainable, profitable growth. Good ability to cost projects
• Good networker, aware of industry events and activities
• Comfortable selling and managing £1m plus customer accounts
• Good project management skills; able to manage conflicting priorities
• Customer onboarding experience
• Excellent presentation skills with a good understanding of technology
• Negotiation and persuasion skills to ensure win/win situations are achieved every time
• Proactive sales experience with evidence of self-generating leads

The Personal Characteristics

• Hungry, Humble and Smart
• Proactive mindset. Always seeking to be one step ahead and predicting customers needs
• Emotionally intelligent, able to build solid relationships at all levels
• Goal driven, thrives on successful outcomes and gives it their all
• Energy and enthusiasm; takes a positive approach to work and life
• Self-starter and self-motivated; driven to achieve the best for Tower
• A positive, can-do attitude; skilled problem solver with creative approach
• Organised and calculated, ensuring that we start with the end in mind

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