Area Controller

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the worlds leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

We are looking for an Area Controller to work in our External Field team. You will be responsible for the leadership and management of a team of Field Workers responsible for the collection of data within retail stores across a designated area of the UK (Midlands Region)
Flawless planning, proactive communication, quality and timeliness are essential to ensure the high level of client satisfaction.

Job Responsibilities

• To take overall responsibility and ownership for operational excellence within own Area Controller area for External Field, his includes the completion of tasks on-time, correct and to budget. Support other Area Controllers with cover/buddying as required.
• Ensure efficient and effective management is in place to support all aspects of field work including product knowledge, process compliances, scheduling, documentation, prioritisation & the use of handheld technology.
• Manage all people management processes supervisory visits (may include overnight), appraisals, expenses, holiday approval and KPI tracking. Through practical leadership and guidance, recruit, motivate, train and retain fieldworkers to ensure exceptional quality and consistency of work throughout Field.
• Prioritise and delegate to ensure all tasks are completed on time and correct.
• Proactively identify initiatives to improve quality and efficiency.

• Self-motivated, accountable and committed with well-developed decision making skills.
• Strong communication and interpersonal skills, ability to lead, influence and motivate, has experience in remote people management.
• Strong organisational, prioritisation, problem solving and delegation skills, consistently solutions focused.
• Strong team player fostering strong working relationships across teams and across departments.
• High quality of written and spoken English with excellent IT skills, particularly in Excel.

Circana Behaviours

As well as the technical skills, experience and attributes that are required for the role, our shared behaviours sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Centre on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

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