Sales Administrator

Giftpoint - Europe's leading independent full-service provider of promotional merchandise and fulfilment solutions.

Giftpoint brand solutions is a specialist promotions and marketing agency, sourcing and supplying promotional merchandise and branded products to some of the world’s biggest companies. We’ve been ‘adding sparkle’ to brands for nearly 30 years so we know our stuff!

Job Title: Sales Administrator / Coordinator

Department: Administration team

Accountable to: Administration Manager

Hours of work: 9:00am – 5:30pm Monday to Thursday, 9:00am – 5:00pm Friday

Location: Head Office in West Byfleet

Salary Scale: Negotiable

General

Ø To act as first point of contact for incoming calls.

Ø Action/divert incoming calls.

Ø Ensuring confidentiality is exercised and kept within the office/team environment.

Ø Process orders from Sales Teams using SAGE and bespoke order system.

Ø Liaise/maintain good associations with Clients/Suppliers

Ø Handle incoming consignments.

Ø Manage visitors.

Ø Contribute to general Admin/Office duties.

Ø Assist/Support fellow Employees.

Ø Carry out duties as requested by Senior Employees.

Ø Attend Administration team meetings.

Ø Be fully competent with and operate all office equipment.

Specific

Ø Point of contact for clients and suppliers in absence of Account Manager.

Ø Maintaining good associations with Clients/Suppliers.

Ø Administer Order Systems and process on sage

Ø Book in deliveries with the various Clients/Suppliers.

Ø Check/action emails in absence of Admin colleagues.

Ø Responsibility for administering Order Procedure Systems to the point of invoicing.

Ø Provide backup for compiling Monthly Sales Reports

Ø Update price lists and sales sheets, so require good experience with Excel

Ø Liaise with the Warehouse Manager to ensure goods have left on time, and are delivered to the Clients/Suppliers on time, advise the Account Manager immediately of any delays or back orders

Ø Assist with new line forms which required dealing with various members of the team and will require excellent attention to detail

Ø Any other duties in the reasonable opinion of the Company, that is appropriate to your position from time to time.

Training will be provided as required but as a minimum requirement, we would ask that you are able to multitask, work on your own initiative and possess an excellent telephone manner.