Sales Assistant

Would you like to be part of a retail team that are community based,offeramazing choice and genuine sustainability?

Look no further join us as a Sales Assistant in Keswick.

This is afull timerole working 35hours a week in one of our busyclothing stores.Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.

Youll join the team on a permanent contract.

What does this role involve?

As a Sales Assistant youll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, were looking for someone who will deliver a first class customer service experience. Its a fun, fast-paced environment where no two days are the same and everyone works as a team.

Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:

• Engage with customers, providing exceptional service and promoting our charitys mission
• Organise and merchandise donated stock creatively to maximise sales potential
• Collaborate with our E-Commerce team to maximise online sales
• As a Keyholder, youll be the go-to person when there isnt a manager on duty, keeping the store running and ensuring our customers have a great experience. Youll need to be 18+ years old to apply for this role.

Please note, this role can be physical demanding and will involvemoving a high volume of donation bags.

You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.

What are we looking for?

• Previous retail experience isnt essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
• Youll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
• Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
• Attention to detail in everything you do
• Positive, creative, confident, customer service focussed and passionate about sustainability
• Youll be comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

• 38 days annual leave(plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers

ADZN1_UKTJ