Credit Control Administrator

We are looking for a Credit Controller Administrator to join the Frontier team, based at Witham St Hughs on a permanent basis. We are open to hybrid options for this role, with the right candidate working 3 days from the office and 2 days from home.

You will be responsible for the general administration on the credit control desk providing a high level of customer service to both internal and external customers. They will also provide support to the credit control team.

The Benefits

• Competitive salary
• Opportunities for a mixture of home and site working (to be agreed with Line Manager)
• 25 days holiday per calendar year with option to purchase 5 more days
• Dedicated Learning & Development team to support you and your career
• Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
• Increased Maternity, Paternity & Adoption leave benefits for eligible employees
• Life Assurance scheme and pension plan with employer contributions of up to 7%
• Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers

About You

• Liaise with internal and external customers to ensure timely resolution of customer queries
• Provide customer account reconciliations as required
• Credit Limit Reviews
• Credit control/Accounting experience not required
• Previous administration experience is an advantage
• Strong Communication skills
• Develop effective working relationships
• High level of accuracy and attention to detail
• Good working knowledge of Microsoft PC applications
• Strong team player with an ability to work on their own initiative

Your Role

As a Credit Control Administrator your role will involve:

• To provide administrative support to the credit control team in conjunction with the company credit policy
• Provide, ad hoc reports, admin support for internal stores, and supply customer service of a very high standard
• To provide additional support to cover Credit Controller during absence
• Produce letters from information supplied by the Credit Controller
• Administer finance agreements within the designated area

About Us

Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion.

With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success.

Award winning for our commitment to people, we have been recognised by Great Place to Work institute since 2012 and we are proud to be ranked by them in the top 30 UK best large places to work.

Our business approach is underpinned by our core values Integrity, Customer focus and Expertise or ICE. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.

Commitment to Diversity and Inclusion

We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds.

We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.

We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.

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