PIE Recruitment
Customer Support Representative - Career Growth Opportunity - Cutting Edge SaaS Solution
Job Location
Job Description
Customer Support Representative - Cutting Edge SaaS Solution - Career Growth Opportunity
£24,000-£26,000
Shape your career at a scaling SaaS company
Be part of an exciting expansion
☀ 25 days holiday + bank holidays
Free parking and close proximity to train station
The Company:
We are working with an exciting client in scaling phase providing Hardware and Software solutions to ensure lone workers across a number of verticals to ensure that all employees who are working alone, anywhere in the world, are safe, connected, and confident.
A proud brand that sits as a part of a wider software and technology vendor, working with a number of leading brands and household names such as Chelsea FC, McLaren, BMW, and many more.
The Role:
- You will be the first point of contact for valued customers,
- Delivering exceptional customer service
- Responding to customer enquiries
- Answering calls, troubleshooting minor technical issues, addressing product-related questions.
- Delivering a top notch service that reflects the commitment to safety, innovation, and excellence
If you are a team player who thrives in a dynamic environment, we want you to help us elevate customer service to the next level, championing a market-leading experience.
A Snapshot of what you might bring:
- Experience in customer care/service
- Good communication skills, both written and verbal
- Strong active listening skills
- A real passion for service and customers
- Enjoy working as part of a team but also have the ability to work on your own initiative
- The ability to prioritise and organise your own time and tasks
- Good administration skills
- A positive attitude and good work ethic
- Problem solving
- General knowledge of standard Microsoft Office packages, including Excel, Outlook and Word
- The ability to combine talking and typing.
This is an on-site position, so applicants will need to be either within a commutable distance or willing to relocate.
Location: Old Derry Hill, GB
Posted Date: 10/8/2024
Contact Information
Contact | Human Resources PIE Recruitment |
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