Customer Service Advisor

Seeking a dedicated Customer Service Advisor to join the Insurance team. The successful candidate will handle customer queries and provide exceptional service in a professional manner.

Client Details

This company is a leading player in the insurance sector with over 3,000 employees. Based in Brighton, they are committed to delivering top-tier services to their broad customer base.

Description

The key responsibilities for a Customer Service Advisor

Provide exceptional customer service via phone and email
Handle insurance-related inquiries and complaints professionally
Maintain and update customer records accurately
Collaborate with the team to meet targets
Stay updated on new products and services
Support in resolving any customer issues promptly
Ensure adherence to company policies and procedures
Participate in team meetings and training sessionsProfile

A successful Customer Service Advisor should have:

Excellent communication and interpersonal skills
Proficiency in using computer systems and databases
Strong problem-solving abilities
Knowledge of products and services
Ability to work in a team-oriented environment
Commitment to providing high-quality customer serviceJob Offer

A competitive salary
An inclusive and supportive company culture
Opportunities for professional growth and development
A vibrant working environment
A role within a reputable company in the industry

Location: Sompting, GB

Posted Date: 10/8/2024