Commercial Operations Lead

Commercial Operations Lead

Location: Remote / Pride Park, Derby (3 days remote, 2 days in office)

Job Type: Full-time

About Us

Aimtru brands is a creative collective building innovative, sustainable brands in men's skincare (ManCave) and natural supplements (Sixways). We're passionate about creating authentic, performance-focused products that prioritise ethics and wellbeing. Join our high-growth team and be excited to make a significant impact as we scale our brands. At Aimtru, you'll experience rapid professional growth and be part of our transformative journey in these dynamic markets.

About the Role

As the Commercial Operations Lead, you will play a crucial role in overseeing our commercial operations while managing internal projects and third-party relationships. You'll work autonomously to optimize business processes, drive growth, and ensure operational efficiency across our omnichannel environment. This position offers a unique opportunity to shape the operational function within our growing company and contribute significantly to our business strategy.

Key Responsibilities

Commercial Operations Oversight:

• Manage day-to-day commercial operations, ensuring efficiency and effectiveness
• Implement strategies to optimise business processes and drive growth
• Analyse operational data to identify areas for improvement and cost reduction

Project Management:

• Lead and coordinate internal projects related to commercial operations
• Ensure projects are delivered on time, within scope, and within budget
• Develop project plans and manage resources effectively

Third-Party Relationship Management:

• Oversee relationships with key external partners, including: 3PL warehouse, Retail Sales Distributor, Contract Manufacturers, Suppliers and others
• Monitor performance of third-party service providers
• Ensure compliance with agreed terms and service level agreements

Supply Chain Coordination:

• Work closely with the Supply Chain Director to streamline processes
• Raise purchase orders on suppliers and negotiate on best pricing
• Manage inventory levels and optimise stock across channels
• Work with account managers and sales teams to ensure robust forecasting processes for high growth demand planning
• Coordinate with the 3rd Party Contract Manufacturer to ensure efficient production

Sales and Distribution Support:

• Collaborate with the 3rd Party Retail Sales Arm to support sales strategies
• Oversee the management of the 3rd Party Retail Sales Arm & Warehouse
• Support initiatives to improve distribution efficiency and expand market reach

Cross-functional Coordination:

• Facilitate communication between internal teams, including:

- ManCave Brand Manager & Paid Media

- Financial Analyst

- E-com Platform Sales & Ops Exec

- Supply Chain Director

• Ensure alignment of team goals with overall business objectives

Performance Monitoring and Reporting:

• Track KPIs for commercial operations and third-party performance
• Regularly report to the CEO and Board on operational performance and project status
• Identify and implement continuous improvement initiatives

Requirements

• Bachelor's degree in Business Administration, Supply Chain Management, or related field
• 3+ years of experience in operations management, preferably in a consumer goods or e-commerce environment
• Proven track record in managing projects and third-party relationships
• Understanding of supply chain operations and omnichannel retail
• Experience in overseeing contracts and vendor management
• Proficiency in data analysis and performance metrics
• Strong project management and organizational skills
• Analytical and problem-solving abilities
• Effective communication and relationship-building skills
• Ability to work in a fast-paced, dynamic environment
• Results-oriented with a focus on operational excellence
• Adaptability and ability to wear multiple hats in a growing business
• Strategic thinking and business acumen

Nice-to-Have

• Experience with Power BI and ERP systems and their operational modules
• Knowledge of operational best practices in FMCG or e-commerce industries
• Familiarity with lean management principles
• Background in skincare, natural supplements, or FMCG industry operations
• Proficiency in project management software, excel & forecasting tools
• Certifications in supply chain management or operations (e.g., APICS CSCP, CPSM)

What We Offer

• Competitive salary
• 22 days of annual leave plus bank holidays and your birthday
• Flexible working arrangements (3 days remote, 2 days in office)
• Pension benefits
• Professional development budget and opportunities
• Chance to significantly impact the operational strategy of a dynamic, growing company

At Aimtru brands, we value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.

Interested candidates should submit their CV and a cover letter detailing their experience in operations management, project management, and third-party relationship management, along with examples of how they've optimized business processes and driven growth in relevant markets.

For more information on Aimtru Brands, view our brands mancaveinc.com & sixways.co. To keep up with Aimtru news, follow us on LinkedIn.