Liability Team Manager

As a world-class insurance and claims management company, we are looking for an exceptional individual to fill the role of Liability Team Manager, who can travel to our MK office on a weekly basis. Using strong leadership skills and industry experience, you'll be guiding a rapidly expanding team of claims handlers to manage and settle a variety of travel-based claims professionally and efficiently.

**Your Role**

As our new Liability Team Manager, you'll play a crucial role operationally, using your industry knowledge to:

• Manage a diverse range of claims - Employers and Public Liability
• Ensure swift settlements within service level agreements, whilst thoroughly auditing specific claims information
• Mentor and train your team on policy cover information, ensuring it is relayed with professionalism and courtesy
• Maintain impeccable standards of customer service within your team
• Demonstrate exceptional organisational skills and flexibility to adapt to changing priorities

**About You**

You are an experienced leader, with a liability claims or insurance background and a passion for developing high performing teams. Not only do you possess:

• Experience in team leadership
• Strong knowledge of insurance principles and the claims process
• Exceptional customer service ethics
• Strong problem-solving skills
• Great organisational skills
• Flexibility in your approach

You are also resilient, handling challenges with a cool head and methodical approach.

Due to the nature of our work, any employment offer will be conditional until completion of a satisfactory DBS check.

**About Us**

We are a global leader in claims management with a strong culture of innovation, technology and exceptional customer service. With a robust global infrastructure and an extensive network of professionals, we provide tailored solutions to clients across numerous industries.

Why join us?

- 25 days annual leave plus birthday off

- Flexible bank holidays

- Funding for Insurance Qualifications

- Life Assurance, 4 times your basic salary

- Dental Plan

- Cash Plan

- Employee Assistance Programme

- Paid overtime (if authorised)

- 5% pension contribution

- Season ticket benefits

We're also proud to actively support equal opportunities and foster a culture of diversity and inclusion.

**Your Next Step**

If you're ready to lead a thriving team in a dynamic, global company, apply today! We can't wait to receive your applicati