Senior Block Manager

Job Title

Senior Block Manager

About the Company

We are seeking a highly organised and motivated Senior Block Manager to join our clients block management team. The ideal candidate will be responsible for overseeing the day-to-day management of residential blocks, ensuring that properties are maintained to the highest standards while providing excellent customer service to residents and stakeholders.

Responsibilities

• Manage a portfolio of residential blocks, ensuring compliance with all health, safety, and legal requirements.
• Oversee property maintenance and repair works, ensuring that all issues are addressed promptly and efficiently.
• Organise and manage service contracts, including cleaning, gardening, and other essential services.
• Coordinate with contractors and suppliers to ensure high-quality work is delivered on time and within budget.
• Prepare and manage service charge budgets, keeping accurate records of all expenditures.
• Conduct regular property inspections to identify and address maintenance issues or non-compliance.
• Handle all resident inquiries, complaints, and requests in a timely and professional manner.
• Ensure that all property insurance, certifications, and compliance checks are up to date.
• Organise and attend residents’ meetings, providing clear updates on property management issues.
• Liaise with freeholders, leaseholders, and other stakeholders to ensure smooth property operations.
• Keep up to date with legislation affecting property management, ensuring full compliance with relevant regulations.

Required Skills and Qualifications

• Certification in Block Management (e.g., TPI, IRPM or ARMA accreditation).
• Proven experience in managing residential properties or blocks.
• Strong understanding of property management legislation, including health and safety, and leasehold regulations.
• Excellent communication, interpersonal, and customer service skills.
• Strong organisational and time management skills with the ability to prioritize tasks.
• Proficient in property management software and general IT skills.
• Ability to work independently as well as part of a team.
• Full driving license (preferred but not essential).

Benefits

• Competitive salary based on experience.
• Pension scheme.
• 25 days annual leave plus bank holidays.
• Opportunities for professional development and training.
• A friendly and supportive working environment.

If you are an experienced Block Manager looking for an exciting new challenge, we would love to hear from you!