Senior National Account Manager

A bespoke skincare brand is looking for a Senior National Account Manager for a hybrid working role with three days a week in the London office and two days remote.

As Senior National Account Manager, you’ll report directly into the Retail Director and your responsibilities will include:

Ownership of day-to-day retailer relationships

• Establish and maintain amazing relationships at all levels within the Retailer and Department Store teams, including Buying/Trading, Merchandising, and Marketing.
• Manage commercial negotiations on space and location, in-store visibility, and digital support with retailer Buying and Merchandising teams.

Delivering strategic planning and forecasting

• Build all net sales forecasts, meet all financial deadlines and budget submissions, flag risks and opportunities.
• Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management.

Demand planning and supply chain

• Work closely with Marketing, Visual Merchandising, and PR to create and deliver an annual plan for each retailer.
• Retain agility to react to retail trends and maximise opportunities across channels.

Management of the retail P&L, internal reporting and cross functional delivery

• Manage each account P&L, balancing investment with top-line opportunity.
• Responsible for reviewing product assortment and sales.
• Align trading plans with local teams.
• Provide monthly reports that detail sell-through by SKU, rankings, productivity, stock & sales and competitive analysis.
• Lead weekly S.I.S.O. calls with teams and monthly meetings to review all business opportunities.
• Work with Visual Merchandising to ensure all updates are executed in a timely manner.

We are seeking a highly motivated and results-driven National Account Manager with a proven track record in the beauty and skincare industry. Our ideal candidate has extensive experience working with major UK retailers like Boots, a deep understanding of the market, and a passion for skincare.

Strong communication and negotiation skills, combined with a commercial mindset and analytical abilities, are essential. The successful candidate will be a self-starter who thrives in a fast-paced environment and is driven to achieve exceptional results.