Torrent Power - Manager - IT Infrastructure

About the job : - Will be responsible for IT Infrastructure requirement fulfillment, project implementation, coordination between business, IT leads, IT Security Team and providing support to following IT Infra areas. - Management and Support for following IT Infrastructure areas. - Network, Firewall, NMS, Server-Storage, Virtualization and related components. - Managing multi locational MPLS, Point-to-point, ILL, PRI, SIP trunk, Mobile VPN coordination with vendors for support, issue resolution. - Implementing various controls in view of ISO 27001 (ISMS) standards and industry best practices. - Should be aware of networking protocols and latest trends in networking like SD-WAN - Coordination and support for Firewall and routers. - Should be aware of Server Management (Windows & Linux Environment, Active Directory, Patch Management) and Virtualization Technologies, Unified Endpoint Management. - Should be aware of Backup systems, disaster recovery and Business continuity concepts - Exposure to Automation tools used for IT infrastructure Management. - IT operations support - Service delivery and SLA management as per ITIL - Vendor coordination - End-user support - Asset management - IT & OT audit & compliance - Maintain documentation and process control related to IT/OT audits - Participate in security audits and fixing - Candidate is expected to have good knowledge and understanding on following areas: - Understanding of OT protocols and OT systems like SCADA, Smart meters, AMR, ABT system, Internet of Things (IoT), IT/OT convergence. - Proficient knowledge and understanding of Networking concepts and protocols- TCP/IP, UDP, ICMP, and other common networking protocols. - Knowledge and understanding of Server, server, database fundamentals, Windows and Linux server administrations, Virtualization technologies. - Good understanding of ITIL process viz. - Incident, Problem, Change and personal attributes: - Good interpersonal, written and verbal communication skills. - Commitment, analytical and result oriented approach. - Pro-active, enthusiastic and team player - Must be organized, process oriented - Ability to work in tight deadlines with multitasking capabilities. - Ready to work during odd hours and holidays - Excellent customer service skills, always striving to improve services. - Liaising skills with end-users and external support vendors. Educational Qualification : - Engineering Graduate (Diploma, B.E, B.Tech in Computer application) with relevant certifications(Full time course must). - Certifications of CCNA, Windows/Linux Administration, Certification on Cloud Technology, ITIL, Vmware or Virtualization, Project Management are preferred (ref:hirist.tech)

Location: ahmedabad, IN

Posted Date: 10/9/2024