IT Manager - Routing & Switching

Job Overview : - We are seeking an experienced IT Manager to join our team. - The ideal candidate will have 3 years of experience in managing IT infrastructure, providing technical support, and ensuring smooth operation of hardware, software, and network systems. - You will be responsible for troubleshooting technical issues, managing IT projects, and working closely with other departments to meet business requirements. Key Responsibilities : - IT Infrastructure Management : Oversee and manage the company's IT infrastructure, including servers, workstations, routers, switches, firewalls, and other network devices. Technical Support : - Provide desktop and remote support to users, addressing hardware and software issues on time, and ensuring minimal downtime. Network Administration : - Monitor and maintain network performance, security, and reliability by configuring and managing LAN, WAN, and VPN connections. Hardware and Software Maintenance : - Manage the installation, configuration, and upgrades of hardware, operating systems, and business applications. - Data Backup and Recovery: Implement and monitor backup strategies to ensure data integrity, and conduct recovery processes as needed. IT Security : - Ensure all systems are secured from cybersecurity threats by installing updates, performing regular security checks, and responding to potential security breaches. Vendor Management : - Liaise with external vendors for hardware procurement, software licensing, ISPs and IT services to ensure timely deliveries and support. Documentation : - Maintain accurate IT documentation, including asset inventory, user guides, SOPs, and system architecture diagrams. Project Coordination : - Assist in the planning and execution of IT projects such as network upgrades, software implementations, or system migrations. User Training : - Provide training and guidance to employees on new technologies, software tools, and best practices in IT usage. Compliance and Auditing : - Ensure all IT operations comply with relevant laws and regulations, including data protection policies (GDPR, ISO standards). Required Skills & Qualifications : - Bachelors degree in Information Technology, Computer Science, or related field. - 3 years of hands-on experience in IT support, network administration, or system management. - Strong knowledge of Windows, Linux, and Mac operating systems. - Experience with networking technologies (TCP/IP, DNS, VPN, etc.). - Strong problem-solving and troubleshooting skills. - Ability to work independently and within a team. - Certifications such as ITIL, or Microsoft Certified Solutions Associate (MCSA) are preferred. (ref:hirist.tech)

Location: delhi, IN

Posted Date: 10/9/2024