ETL Systems
Internal Sales Executive
Job Location
Madley, United Kingdom
Job Description
ETL Systems Ltd
ETL Systems has been at the forefront of RF design and manufacturing for over 35 years. It designs and builds essential elements of critical satellite communications infrastructure. Its culture of innovation and its solutioneering approach have established it as a market leader. ETL’s rapid growth and success have been recognised at the UK's highest level; it has won three Queen’s Awards for Enterprise in International Trade. As a testament to that success, the top 20 satellite operators and teleports utilise ETL’s products. Today, the company offers a full suite of solutions between the antenna and the modem.
ETL Systems is thriving and actively seeking a driven Internal Sales Executive to join our dynamic team during this exciting period of growth.
ETL People benefits
25 days holidays plus UK bank holidays
Hybrid working
Buy and sell holiday scheme
Long service holiday accrual
Enhanced pension plan
Life assurance
Annual salary review
Career development and training for all roles
Subsidised on-site employee Café (at Head Office)
Free on-site employee gym (at Head Office)
Free employee refreshments
Casual business dress
Annual company events
Employee kudos awards
ETL employee wellbeing support (free annual flu vaccination, free eye tests, free employee assistance programme, Free GP Access)
Employee referral bonus
Free onsite parking, car share scheme and EV charging
Cycle to work scheme
Green travel scheme
More people's benefits are due to be announced soon for 2025.
Role Overview
We are actively seeking a driven and customer-centric Internal Sales Representative to become a valuable addition to our dynamic sales team. As a key player at ETL Systems, you will play a pivotal role in driving the sales process, securing customer satisfaction, and actively contributing to surpassing our company's sales targets.
Join us in making a lasting impact in the Satcom industry!
Key Accountabilities
Support the Sales Management Team in building and developing relationships with new and existing accounts and providing excellent customer service.
Engage with existing and prospective customers for projects between £100 and £10,000 across all 3 of ETL’s product families.
Review and respond to all quotation requests in a timely fashion, ensuring all compliance, legal, certification, and shipping details are complete and accurate. Provide detailed information on lead times and manage order throughput to ensure on-time delivery.
Proactively seek new business opportunities by identifying potential clients, conducting research, and following up on leads.
Provide additional in-office support to the Sales Management Team during their time out of the office (holidays, exhibitions, customer visits) to ensure continuity of customer service.
Our ideal candidate
The ideal candidate will be proactive, possess excellent communication skills, and be able to manage and grow relationships with our clients. Their primary role will be assisting with account management to support our growth in specific geographic areas and/or sectors, such as Satcoms, Telecoms, Govt, and Defence.
Previous experience in secured in a sales environment.
Experience in dealing with technical enquiries and producing highly accurate documents such as quotations and datasheets.
A strong self-starting attitude with a passion for delivering high levels of customer service.
Good knowledge of applications such as Outlook, Excel, Word, and PowerPoint
Previous experience in the use of CRM (Customer Relationship Management)
The ability to converse both over email and phone with customers from across the world professionally.
The ability to work as part of a team and individually to meet agreed costs and time scales.
Desirables
Knowledge of Satcoms / RF equipment or other electronic equipment (B2B)
A bachelor's degree in Electronics, Business, or a related field.
A demonstrable commercial background operating across an international landscape.
Location
This role requires on-site working from our modern headquarters outside Hereford. Before applying, please make sure you can commute to Coldwell Radio Station, Madley, Herefordshire, HR2 9NE.
Closing date: 4/11/2024
At ETL, we always prioritise efficiency in everything we do. With this in mind, we are looking to commence our interview process without delay and reserve the right to close the opening early should we receive suitable applications.
Due to the nature of our work, many of our roles require all candidates to be BPSS compliant.
REF-(Apply online only)
Location: Madley, GB
Posted Date: 10/9/2024
ETL Systems has been at the forefront of RF design and manufacturing for over 35 years. It designs and builds essential elements of critical satellite communications infrastructure. Its culture of innovation and its solutioneering approach have established it as a market leader. ETL’s rapid growth and success have been recognised at the UK's highest level; it has won three Queen’s Awards for Enterprise in International Trade. As a testament to that success, the top 20 satellite operators and teleports utilise ETL’s products. Today, the company offers a full suite of solutions between the antenna and the modem.
ETL Systems is thriving and actively seeking a driven Internal Sales Executive to join our dynamic team during this exciting period of growth.
ETL People benefits
25 days holidays plus UK bank holidays
Hybrid working
Buy and sell holiday scheme
Long service holiday accrual
Enhanced pension plan
Life assurance
Annual salary review
Career development and training for all roles
Subsidised on-site employee Café (at Head Office)
Free on-site employee gym (at Head Office)
Free employee refreshments
Casual business dress
Annual company events
Employee kudos awards
ETL employee wellbeing support (free annual flu vaccination, free eye tests, free employee assistance programme, Free GP Access)
Employee referral bonus
Free onsite parking, car share scheme and EV charging
Cycle to work scheme
Green travel scheme
More people's benefits are due to be announced soon for 2025.
Role Overview
We are actively seeking a driven and customer-centric Internal Sales Representative to become a valuable addition to our dynamic sales team. As a key player at ETL Systems, you will play a pivotal role in driving the sales process, securing customer satisfaction, and actively contributing to surpassing our company's sales targets.
Join us in making a lasting impact in the Satcom industry!
Key Accountabilities
Support the Sales Management Team in building and developing relationships with new and existing accounts and providing excellent customer service.
Engage with existing and prospective customers for projects between £100 and £10,000 across all 3 of ETL’s product families.
Review and respond to all quotation requests in a timely fashion, ensuring all compliance, legal, certification, and shipping details are complete and accurate. Provide detailed information on lead times and manage order throughput to ensure on-time delivery.
Proactively seek new business opportunities by identifying potential clients, conducting research, and following up on leads.
Provide additional in-office support to the Sales Management Team during their time out of the office (holidays, exhibitions, customer visits) to ensure continuity of customer service.
Our ideal candidate
The ideal candidate will be proactive, possess excellent communication skills, and be able to manage and grow relationships with our clients. Their primary role will be assisting with account management to support our growth in specific geographic areas and/or sectors, such as Satcoms, Telecoms, Govt, and Defence.
Previous experience in secured in a sales environment.
Experience in dealing with technical enquiries and producing highly accurate documents such as quotations and datasheets.
A strong self-starting attitude with a passion for delivering high levels of customer service.
Good knowledge of applications such as Outlook, Excel, Word, and PowerPoint
Previous experience in the use of CRM (Customer Relationship Management)
The ability to converse both over email and phone with customers from across the world professionally.
The ability to work as part of a team and individually to meet agreed costs and time scales.
Desirables
Knowledge of Satcoms / RF equipment or other electronic equipment (B2B)
A bachelor's degree in Electronics, Business, or a related field.
A demonstrable commercial background operating across an international landscape.
Location
This role requires on-site working from our modern headquarters outside Hereford. Before applying, please make sure you can commute to Coldwell Radio Station, Madley, Herefordshire, HR2 9NE.
Closing date: 4/11/2024
At ETL, we always prioritise efficiency in everything we do. With this in mind, we are looking to commence our interview process without delay and reserve the right to close the opening early should we receive suitable applications.
Due to the nature of our work, many of our roles require all candidates to be BPSS compliant.
REF-(Apply online only)
Location: Madley, GB
Posted Date: 10/9/2024
Contact Information
| Contact | Human Resources ETL Systems |
|---|