Building Safety Coordinator

Sittingbourne hybrid working available

We have an exciting opportunity that has arisen for aBuilding Safety Coordinatorto join our dedicated Fire Safety team. This team is responsible for delivering a wide range of fire safety arrangements across the Southern Housing estate. You will be at the heart of driving forward a solutions-based culture and will gain valuable experience in working with a wide range of internal and external stakeholders.

In addition, an appetite for personal development is essential, as a range of opportunities and qualifications will be available to support future progression and succession within the organisation.

Some key duties will include:

• Assisting in managing and actioning incoming enquiries including Fire & Rescue Service, fire actions, fire incidents, PCFRAs and PEEPs.
• Managingday to day running of mailboxes and ensure inquiries and requests are promptly responded to and demonstrates a high level of customer service.
• Providing administrative support to the Fire Safety Team, including coordinating operational activities, issuing communications.
• Maintaining and updating our resident and property databases including our fire compliance portal Risk Hub.

The role is hybrid with a minimum of 2 days in either our Croydon or Sittingbourne office.

What youll need

• Astrong administration background, with the ability to use appropriate IT tools to produce reports, documents, emails, and mail merge.
• Knowledge and experience within the Housing Sector, fire safety and health and safety would be an advantage.
• The ability to communicate answers and solutions confidently to customers/colleagues, face to face, by phone and by writing in customer friendly language.
• A pro-active solutions based approach.
• You'll be pragmatic with a creative approach to problem solving and have the ability to quickly identify and evaluate problems to reach a solution.
• An appetite to drive forward meaningful change, and an aptitude for innovation and improvement.
• The abilityto manage a flexible and demanding workload to meet agreed targets and deadlines.

In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples.

Closing date: 17th October 2024 at 23:59

About us

At Southern Housing, our residents are at theheartof everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to peoples lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

What's in it for you

• Pension
• Life assurance
• Healthcare cash plan
• Eyecare & dental
• Birthday leave
• Retailers discounts
• Cycle to work
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development
• Flexible working

Inclusion and Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experience and perspective of each individual. Were all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

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