Franklin Fitch
1st Line It Support
Job Location
Wallyford, United Kingdom
Job Description
1st Line Desktop Support
Salary: £24k – £28K
Location: Edinburgh – Morrison Street. 5 days onsite.
What you will be doing
* An ambitious, sustainable and established law firm is seeking a 1st Line Onsite IT Service Desk Technician who would be to provide technical support to all users of the firms IT systems.
* As the first point of call, you will be recording, monitoring, diagnosing, resolving and escalating any technical problems which arise.
* You will also be involved in the IT installation and deployment service and provide instructions on how to use this technology effectively and effectively.
Required skills
* Windows Server Operating systems.
* Office 365.
* Active Dictionary.
* Intune.
* A high degree of technical competence.
* Impeccable inter-personal and communication skills.
* Exceptional customer service experience.
* An IT qualification or previous IT experience.
Preferred Skills
* Qualifications or experience in ITIL Foundation, Azure Fundamentals, iManage and Aderant.
Requirements
* Candidates must be available for interviews between the 23rd - 27th of September and specifically on either the 30th September or 1st of October
Location: Wallyford, GB
Posted Date: 10/10/2024
Salary: £24k – £28K
Location: Edinburgh – Morrison Street. 5 days onsite.
What you will be doing
* An ambitious, sustainable and established law firm is seeking a 1st Line Onsite IT Service Desk Technician who would be to provide technical support to all users of the firms IT systems.
* As the first point of call, you will be recording, monitoring, diagnosing, resolving and escalating any technical problems which arise.
* You will also be involved in the IT installation and deployment service and provide instructions on how to use this technology effectively and effectively.
Required skills
* Windows Server Operating systems.
* Office 365.
* Active Dictionary.
* Intune.
* A high degree of technical competence.
* Impeccable inter-personal and communication skills.
* Exceptional customer service experience.
* An IT qualification or previous IT experience.
Preferred Skills
* Qualifications or experience in ITIL Foundation, Azure Fundamentals, iManage and Aderant.
Requirements
* Candidates must be available for interviews between the 23rd - 27th of September and specifically on either the 30th September or 1st of October
Location: Wallyford, GB
Posted Date: 10/10/2024
Contact Information
| Contact | Human Resources Franklin Fitch |
|---|