Data Analyst

At Boundless Learning we are empowering our partners to deliver exceptional experiences that expand opportunities for learners around the world. We put learner success at the heart of everything we do, empowering our partners to deliver personalized, learner-centric experiences that boost access and create economic mobility. For 30 years, we've partnered with organizations and corporations around the world to design workforce-aligned experiences. When it comes to online program management, we keep learner success at the heart of everything we do and work hard to deliver positive career outcomes. At Boundless Learning you’ll have the opportunity to collaborate with passionate, diverse teams, where your ideas are valued, and your expertise is respected. Join us on this meaningful journey towards transforming education and making a lasting difference in the lives of learners worldwide.

Summary

The Data and Analytics team is a nimble and highly impactful team that provides critical guidance, insights and strategic frameworks to the senior leaders responsible for various functions and business units. As an integral part of the team, the Data Analyst will help extract meaning from large volumes of data necessary to make informed business decisions and help set business vision, strategy and roadmap, through that data analysis. The Data Analyst will focus on all things analytics, including business intelligence tools, multidimensional datasets, and partnering with business leaders to answer business questions. They are responsible for requirements gathering, report design/authoring, ad-hoc analysis, quality assurance and documenting artifacts related to the report development lifecycle. Additionally, the Data Analyst utilizes strong business and technical knowledge to ensure the highest level of service and efficiency for the customer.

General Responsibilities

Specific duties and responsibilities include, but are not limited to, the following. Other duties and responsibilities may be assigned.

• Execute the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
• Translate general reporting requests from the business into data requirements, acquire data from multiple sources, and develop reports to satisfy the immediate business need, with a strategic focus on anticipating future needs.
• Work with business partners to translate data related questions into structured analyses and share findings of analyses in a concise and persuasive manner. • Develop business requirements and process documentation for ad-hoc, on demand, and standard reports.
• Build dashboards to measure, track and interpret company KPIs/OKR’s, and identify deviations from objectives.
• Leverage sufficient understanding of the business and strategy to provide business recommendations to business units including (but not limited to) Marketing, Business Development, Recruitment Teams, Student Support, Partnerships and Finance.
• Collaborate within a team environment to develop relevant and repeatable policies and procedures for preparing business reports and departmental processes.
• Define the data elements and data structure that our team should leverage to enable analytical and reporting capabilities for our business development team.
• Work with engineering and data warehouse to appropriately capture and store key data points.
• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.

General Qualifications.

• Four (4) years of experience in designing and authoring reports/dashboards using Tableau (or similar tools like Looker, Power BI, Qlik) is required.
• Four (4) years of experience writing complex queries using SQL (Preferably Google Big Query).
• Experience with Salesforce is highly desired.
• Any prior experience with Data Science languages like Python, and/or R is preferred.
• Ability to work within a cross-functional team setting and shifting priorities.
• Good communication and interpersonal skills. Ability to interact with diverse technical and non-technical groups, spanning organizational levels.
• Demonstrated ability to use discretion and make sound decisions.

Supervisory Responsibilities

• None.

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