Account Manager, Consultancy Division

About NAMES:

NAMES is a multidisciplinary agency offering services that include Sales, Consulting, Incubation, and Retail within the luxury and lifestyle sectors. We help brands navigate evolving markets, define their identity, and grow in a competitive landscape.

Our mission is to deliver impactful solutions for our partners. By enhancing customer interactions and leveraging insights, we enable brands to build stronger relationships with their audiences and achieve lasting success.

About the role:

In this role, you will work with world-renowned brands in fashion, beauty and lifestyle sectors. You will play a key part in shaping the future of these brands through innovative projects and strategic partnerships. This is a unique opportunity for someone passionate about market insights, brand identity, business analysis, expansion strategies and collaborations within the luxury industry.

Key Responsibilities:

• Project Management: Oversee and coordinate multiple projects, ensuring on-time delivery and excellence in execution, from conception through to completion.
• Client Relationship Management: Build and nurture strong, long-term relationships with partners, acting as a trusted advisor and main point of contact.
• Strategic Input: Provide creative, forward-thinking contributions to strategy discussions, assisting with the development of brand positioning, market entry, and expansion plans.
• Market & Competitor Analysis: Conduct research and provide insights on market trends, consumer behaviour, and competitive landscape to inform client strategies and identify growth opportunities.
• Budget Management: Oversee project budgets, ensuring financial efficiency while meeting client expectations and profitability goals.
• Reporting & Performance Metrics: Create regular reports on project performance, key milestones, and success metrics for internal and client use, ensuring transparency and alignment with goals.
• Brand Development: Collaborate closely with partners to ensure that their vision aligns with evolving market trends and consumer demands, exploring new business opportunities.
• Problem Solving & Advisory: Proactively identify challenges within projects or accounts and provide tailored solutions to ensure smooth and effective execution.
• Cross-Functional Collaboration: Work closely with internal teams such as management, creative, and sales to ensure that all partners deliverables are aligned with the brand’s vision and strategy.

What We’re Looking For:

• 2+ years of experience in a project management or account management role, ideally within the luxury, beauty, or fashion industries.
• Strong passion for beauty, self-care, and luxury, with a deep understanding of industry trends.
• Exceptional organisational and multitasking skills, with keen attention to detail.
• A self-starter who thrives in an autonomous environment, with excellent communication and collaboration abilities.
• A proactive and problem-solving mindset, able to anticipate challenges and develop creative solutions.
• Values authenticity, open-mindedness, and professionalism.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with project management software is a plus.

What We Offer:

• Opportunities to work closely with senior leadership, founders, and top designers, offering valuable insights and career development.
• Competitive salary and performance-based bonus scheme.
• One work-from-home day per week for a flexible work-life balance.
• Workplace pension scheme to support your long-term financial goals.
• Regular company events, including wellness days and luxury brand showcases.
• Opportunities for professional growth and development within the luxury and beauty sectors.
• Access to exclusive industry events and networking opportunities.
• Discounts on products and services from our partner brands.
• A supportive and creative work environment where your contributions are valued.