Department Manager - Brent Cross Shopping Centre

Are you ready to be part of a fashion revolution at our Brent Cross location? At our leading global fashion retailer, we don't just sell clothing – we celebrate individuality, putting people at the heart of everything we do. Our unique approach is driven by a positive top-down culture that originates from our headquarters in Poland.

Share our passion for helping our customers express their emotions and realise their dreams through the way they look and feel. Our passion drives us forward, making our company the best fashion retailer in the world. With over 2,000 stores worldwide, our parent company, LPP, are truly people first.

While we are a relative newcomer to the London fashion scene, having landed with a bang in 2017 with our Oxford Circus Kate Moss campaign, LPP is one of the fastest-growing fashion chains in Europe. Since opening the first Reserved store in Poland in 1998, the group has expanded into 18 countries via six chains, from the more upmarket Mohito to youth brand Cropp and ever-expanding Sinsay.

What You'll Do:

• Lead a high-energy team to exceed sales targets and KPIs.
• Own the success of your department, making sure operations run smoothly and profitably.
• Drive a culture of exceptional customer service and operational excellence.
• Take the reins and confidently manage the store in the absence of senior managers.

Your Skills:

• Retail management experience - your playground for success.
• Strong leadership, guiding your team towards excellence.
• Commercial savvy - you know how to boost sales and keep costs in check.
• Pro at multitasking - handling various responsibilities with ease.
• A stickler for following procedures while using initiative when needed.

What You'll Get:

• Competitive salary with a bonus scheme
• Generous uniform entitlement
• 25% in-store employee discount
• Access to discounts and perks through our rewards platform
• Complementary staff room refreshments
• Discretionary company sick pay (upon completion of probation)
• Refer a friend program
• Up to 28 days of holidays (pro rata)
• 6 months of company-paid maternity leave (with over one year of service)
• A supportive work environment that values your growth and development.

If you're ready to elevate store performance, inspire your team, and make a real impact, apply now!

*please be aware that the above job advertisement is not a comprehensive list of responsibilities and should not be considered a complete job description.