Head of Reformer Pilates

SW11 1AD

Milo and the Bull are recruiting for the following role:

Position: Head of Reformer Pilates (40 hours per week)

Job Function: Head Trainer and Studio Operations

Reporting to: Head of Fitness

Salary: Base £32,000-£38,000 per annum (DOE) + Bonus

Benefits:
• Technology allowance (£500 per annum)
• Gym Membership for yourself + 1
• Pension
• Company Socials and Events
• Healthcare
• Opportunity to grow and progress within a fast growing organisation

Job Description

Milo and the Bull are a fast growing, ambitious group of fitness studios. Founded in 2018, opening in 2019 the brand has grown from strength to strength with studios opening around London.

Holding values of balance and consistency over image and ego, a performance focused and community minded brand with a mission to expand.

Milo and the Bull deliver a progressive, periodised strength training programme in a group setting. We seek to deliver a personalised product in a group setting, to be at the forefront of this delivery we are seeking an experienced Head of Reformer Pilates for our brand new Reformer Pilates classes.

The Head of Reformer Pilates is an exciting opportunity for someone to work alongside the senior management team to create and implement the Reformer Pilates class program, be responsible for overseeing the day to day operations of all Milo and the Bull Pilates studios, within the company framework and running the studio as if it were your own. Your job will be to ensure we gain and retain customers, create a positive working culture and ensure everybody leaves with a smile on their face and one step closer to their health and fitness goals.

The role is a hybrid role split between your coaching hours (15-20 hours per week) and your role in heading up the Milo and the Bull reformer Pilates Program and leading a team of coaches.

We require a qualified individual, who is hardworking and willing to lead by example. Someone who holds themselves to the highest standards with excellent leadership and communication skills. Coaching Milo and the Bull sessions while going above and beyond to make sure everyone in the room receives quality technique tips and motivation.

The right person will also be responsible for developing a team of coaches and delivering sessions in your studio.

As the sole customer service representative for your studio it is key that members and prospects are engaged and communication reaches them in a timely manner.

The Head Trainer will also be responsible for:
• Handling membership administration.
• Dealing with incoming enquiries, compliments and complaints.
• Working with the customer experience lead to audit and improve trainer performance.
• Using Stretch, Mindbody or other such studio management software to manage the day to day business.
• Working alongside the marketing and events manager to deliver studio socials and events.
• Working alongside property management on studio maintenance and the cleaning team.
• Reporting to the COO on all studio matters.
• Evolving and always improving the member experience.
• Managing stock inventory of studio products and merchandise.

The ideal person:
• 3+ Years experience in a group Reformer Pilates studio environment with a track record of leading a team.
• Excellent written, oral and verbal communication skills
• Experience in developing people
• Community focused
• Exceptional attention to detail
• A problem solver
• Able to work independently at times using initiative
• A motivator
• Desire to grow and progress your career in a growing business
• Individuality and someone people remember

Milo and the Bull seek a person who will embed themselves within the community, drive your studio and grow with the brand.

To be considered for this role, please:
• Send a relevant and to date CV;
• A covering letter selling yourself to the role;
• A brief proposal for how Milo and the Bull Reformer Pilates would look under your guidance. Please spend 2-4 hours creating your classes, including names and descriptions, a standard week's schedule, and outline how this ties into our existing Milo and the Bull classes.

Successful applicants will be invited for a formal interview with members of the management team with a view to the role being filled by the 1st November 2024.