Certes IT Service Solutions
Operations Analyst - DV cleared
Job Location
Milton Keynes, United Kingdom
Job Description
Senior Operations Analyst
Duration: 6 Months
Start: ASAP
Location: Onsite near London
Rate: £330 per day
IR35 Status: Outside
We are currently looking for a Senior Operations Analyst for one of our government clients to come and join their team.
This role is required an active DV clearance.
Skills and Experience:
* Good analytical skills and the ability to develop solutions with focus on customer needs.
* Strong analytical skills. Ability to create, interpret and present data effectively.
* Sound level of technical WINTEL understanding.
* Previous Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines + understanding of priority classifications and SLAs;
* Experience working in a secure environment
* Managing Modern Desktops - MD 101
* Microsoft Certified: Azure Fundamentals (AZ-900)
* Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100
* 365 Desktop (Intune / EPM) Cloud experience
* Apple Mobile Phone / Apple Business Manager experience
This role should demonstrate knowledge and skills at SFIA level 4.
* Incident Management
* Customer service management
* Technical understanding
Knowledge required of the Digital Data and Technology Profession Framework (DDaT Skills Levels) for this role
If your qualification aligns with this position, please apply by submitting your CV below.
To apply today, contact Neha Cherian on email
Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
Location: Milton Keynes, GB
Posted Date: 10/11/2024
Duration: 6 Months
Start: ASAP
Location: Onsite near London
Rate: £330 per day
IR35 Status: Outside
We are currently looking for a Senior Operations Analyst for one of our government clients to come and join their team.
This role is required an active DV clearance.
Skills and Experience:
* Good analytical skills and the ability to develop solutions with focus on customer needs.
* Strong analytical skills. Ability to create, interpret and present data effectively.
* Sound level of technical WINTEL understanding.
* Previous Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines + understanding of priority classifications and SLAs;
* Experience working in a secure environment
* Managing Modern Desktops - MD 101
* Microsoft Certified: Azure Fundamentals (AZ-900)
* Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100
* 365 Desktop (Intune / EPM) Cloud experience
* Apple Mobile Phone / Apple Business Manager experience
This role should demonstrate knowledge and skills at SFIA level 4.
* Incident Management
* Customer service management
* Technical understanding
Knowledge required of the Digital Data and Technology Profession Framework (DDaT Skills Levels) for this role
If your qualification aligns with this position, please apply by submitting your CV below.
To apply today, contact Neha Cherian on email
Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
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Location: Milton Keynes, GB
Posted Date: 10/11/2024
Contact Information
| Contact | Human Resources Certes IT Service Solutions |
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