V3 Recruitment
Service Advisor
Job Location
Southampton, United Kingdom
Job Description
Our client are now seeking talented Service Advisor to join our successful Aftersales team in Hedge End, Southampton. The main objective of the role is to maximise service profitability through the use of professional sales techniques.
Key Objectives of the role:
Maximise customer awareness of all available retailer services
Ensure highest level of customer care and satisfaction at all times
Maintain excellent standards of departmental administration
Help retailer to achieve industry-leading standards of process efficiency
Engage fully with the latest digital tools to achieve a fully blended experience
To ensure you are fully trained and authorised to sell finance and insurance products in line with FCA guidelines, treating the customer fairly
To follow the Service core process at all times
Essential Skills/Experience:
Experience of working in a similar Aftersales/Service role
Excellent customer satisfaction skills
Confident communication skills
Compliance (experience of working within a regulatory/process orientated environment)
Organisation skills and being able to manage customer appointments.
Ability to show initiative and actively follow up and prospect customers to maximise every aftersales opportunity.
*Full UK driving license required*
What can we offer you?
Our Mission: A successful business which exceeds expectations and builds confidence, loyalty and pride in our team and customers
Fantastic team environment
Competitive rates of pay
Uncapped earning potentials
Career development and progression opportunities
Family run business where you will be a valued employee
Location: Southampton, GB
Posted Date: 10/11/2024
Key Objectives of the role:
Maximise customer awareness of all available retailer services
Ensure highest level of customer care and satisfaction at all times
Maintain excellent standards of departmental administration
Help retailer to achieve industry-leading standards of process efficiency
Engage fully with the latest digital tools to achieve a fully blended experience
To ensure you are fully trained and authorised to sell finance and insurance products in line with FCA guidelines, treating the customer fairly
To follow the Service core process at all times
Essential Skills/Experience:
Experience of working in a similar Aftersales/Service role
Excellent customer satisfaction skills
Confident communication skills
Compliance (experience of working within a regulatory/process orientated environment)
Organisation skills and being able to manage customer appointments.
Ability to show initiative and actively follow up and prospect customers to maximise every aftersales opportunity.
*Full UK driving license required*
What can we offer you?
Our Mission: A successful business which exceeds expectations and builds confidence, loyalty and pride in our team and customers
Fantastic team environment
Competitive rates of pay
Uncapped earning potentials
Career development and progression opportunities
Family run business where you will be a valued employee
ADZN1_UKTJ
Location: Southampton, GB
Posted Date: 10/11/2024
Contact Information
| Contact | Human Resources V3 Recruitment |
|---|