European Roadfreight Trainee

Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.

At Metro, its our innovative technologies, pushing of boundaries, and most importantly, our employees that sets us apart. We are proud to say we have been voted a Great Place to Work by our employees in recognition of the positive ethos we have created across all of our locations.

Metro has invested heavily in its European Roadfreight division and has aspirations to be an industry leader in European Overland services. We have a fantastic opportunity for the right individual to join a strong and dynamic team as we continue our rapid expansion.

Work within our European Roadfreight team, based in Manchester, and learn what it takes to be a logistics professional with full on the job training and ongoing career development.

This role is ideally suited to an individual looking to commence a career in Freight Forwarding, with a good level of IT literacy and who possesses excellent customer service.

The role:

• Take requests and queries and resolve them effectively and efficiently.
• Communicate with overseas agents and clients clearly, precisely and accurately.
• You will support our Senior Account Manager team with day-to-day operations.
• Ensure that the departmental manager is aware of the status of all shipments.
• You will be speaking to customers, suppliers and colleagues throughout the UK and Europe, you will help facilitate smooth and frictionless transport of orders to, from and within the continent.
• Entering shipments on our in-house system, you will generate orders and instructions for our suppliers.
• We are all about our customers. You will need to understand their individual requirements and build strong and lasting relationships with them.
• Prompt responses and excellent service levels are expected here at Metro. You will strive to meet these expectations every day.
• You will input relevant information into our internal system and follow our procedures.
• General freight office administration

General Skills

• Keen to learn
• Excellent attention to detail
• An interest in logistics, preferably road freight
• Good verbal and written communication, to provide a professional image to customers and suppliers.
• The capacity to work in a high-pressure environment whilst remaining calm when under pressure.
• The ability to liaise with a global network of agents, suppliers, shipping lines, hauliers.
• A positive attitude and good problem-solving skills.
• The drive to succeed and want to make a contribution to the business.

Why choose Metro?

• Competitive salary including a bonus which is paid twice a year!
• Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more.
• Health cash plan.
• Octopus Electric Vehicle car scheme.
• Free parking.
• Respectful working environment.
• Plenty of opportunities for training and development