HR Data Compliance Officer

We have an exciting opportunity to join the HR Team as a Data Compliance Officer to assist the team with supporting employees and managers on immigration and the right to work. This will include supporting employees through the Certificate of Sponsorship process and Skilled Work Visa application.

The candidate must have strong computer skills, working primarily in Microsoft Office, including Excel, Word and Outlook. In addition you must have excellent customer services skills as you will be liaising and meeting staff members. You will be responsible for supporting and guiding employees on immigration and right to work options.

Primary Responsibilities:

• Support the HR Service Director in administering Creative Support’s Certificate of Sponsorship programme.

• Responsibility for helping to maintain compliance with Immigration Sponsor License by managing right to work check processes for both current employees and new recruits.

• Management of specific ongoing processes, review of CoS documents, Right to Work checks and application tracking.

• Maintain accurate records including updating UKVI records both on iTrent and on the Home Office Sponsorship Management System (SMS).

• Arranging and conducting sponsorship interviews with senior members of the HR Team and staff who have requested Visa Sponsorship who have requested visa sponsorship with Creative Support. Booking meeting rooms for Sponsorship Interviews and preparing interview packs and paperwork for the Interviews themselves.

• Management of the visa sponsorship email inbox, triaging cases for action or sign posting where required. Answering telephone queries professionally from both staff and managers querying right to work or visa sponsorship.

• Creating and submitting weekly and monthly reports to both the HR team and HR Service Director to review immigration data.

• Ensuring all staff files remain up to date and accurate (i.e. Supporting Documents) as per UKVI Compliance rules and regulations.

• Supporting employees once they have Certificate of Sponsorship in applying for their Skilled Worker Visa, including the creation of Visa Application guides.

• Liaise with our external Immigration Consultant with regards to complex queries around sponsorship, visa applications and right to work.

Skills Required:

• Proven administrative experience either within a Human Resources function or a corporate department.

• Strong interpersonal skills and ability to communicate sensitively and effectively

• Discreet and confidential approach. .

• Excellent attention to detail.

• Excellent written and verbal communication skills.

• Need to be self-motivated, well organized and be able to work both proactively and autonomously in a team environment.

• Ability to multi-task and manage time effectively.

• Willingness to seek and identify alternative solutions when faced with an obstacle.

• Proficient in Microsoft Office including Outlook, Excel and word. Comfortable using online systems such as iTrent and SMS

Daily tasks will primarily be within Human Resources Department however they will also include supporting Head Office and Local offices where necessary as well as managing the compliance requirements for the business.

This position will also be responsible for reporting to the TUPE HR Manager, the Head of People & Performance and the HR Service Director. Managing your time and checking paperwork will be a crucial element of your job and so you must feel comfortable in sending reports for senior management to review.

You must also be confident speaking and corresponding with staff members in person, over the phone and via email as this forms a major part of the job role.

This role is ideal for someone seeking a varied, busy, and rewarding position that offers constant opportunities for development within an HR setting. Some HR experience would be beneficial but we are happy to train the right candidate.