Communications Manager

Are you a talented Communications professional looking to take your career to the next level?

We are searching for a dynamic and creative Communications Manager with outstanding attention to detail and the ability to lead impactful strategies across multiple channels.

If you thrive on storytelling, love crafting engaging content and are ready to own projects from start to finish in a fast paced and purpose driven environment this could be your perfect role!

About Us

WiHTL & Diversity in Retail (DiR) is the only Collaboration Community devoted to increasing diversity and inclusion across Hospitality, Travel, Leisure and Retail.

Our mission is to support companies across Hospitality, Travel, Leisure and Retail to create diverse and inclusive environments and to positively impact 5 million employees globally by 2030.

Whilst gender remains a core pillar of our work, we have expanded our remit to cover race and ethnicity, raise awareness of the challenges faced by other underrepresented groups and mobilise meaningful action when it comes to creating truly inclusive workplaces across the Hospitality, Travel, Leisure and Retail industries.

Via inclusion in, we offer bespoke industry leading solutions to organisations looking to advance their EDI journey.

About the Role

Working across WiHTL & DiR and inclusion in, you will report to the Chief Operating Officer and your responsibilities will include:

• Creating compelling written content for our Community; including website, newsletters and business updates supporting the launch of key initiatives
• Writing press releases, articles and case studies to boost brand visibility and reinforce WiHTL & DiR as the voice of EDI in our industry
• Building and nurturing relationships with media outlets, crafting press releases, and securing media coverage
• Supporting the creation of business development proposals for our Advisory Services brand, inclusion in
• Acting as the custodian of all written output across various public facing documents
• Leading digital communications via HubSpot (CRM)
• Tracking and reporting on the performance of communications activities, using data to inform strategy and improvements
• Working closely with all functions to ensure consistent messaging across all channels

This is a fully remote position, with the requirement to attend in-person events on a regular basis. These could be in London or at Member premises across the UK.

About You

• Previous experience in a communications, PR or content role is essential, you may already be a Communications Manager or an experienced Communications Executive looking to take on more responsibility
• Excellent attention to detail is a must as is the ability to turn thought leadership into compelling content
• You will be passionate about making a difference and creating inclusive workplaces, always seeking to write compelling thought leadership content
• Excellent written and verbal communication skills with creative flair
• Experience of SEO and updating web platforms like Google Sites, Wordpress or Squarespace
• A problem solver who seeks solutions, can ‘join the dots’ and work collaboratively to improve efficiency
• Experience of influencing at a senior level across multiple businesses
• Experience of using a CRM system, preferably HubSpot
• A self starter with the ability to work autonomously and collaboratively