Onboarding/Event Coordinator

Job Title: Onboarding/Event Coordinator

Client Location: Central London - on-site 5 days a week

Starting: ASAP / Nov'24

Salary/Pay Rate: £61.000 per annum, pro rata (PAYE)

Hours: Full-time

Duration: 8 months

We are seeking a highly organized, detail-oriented, and customer-focused Onboarding/Event Coordinator to provide operational support for our client's onboarding programs.

This is an 8-month, fully on-site contract, based in the Central London office. It offers £61.000 per annum, pro rata (PAYE).

The ideal candidate will be passionate about creating exceptional experiences for new hires and will thrive in a dynamic, fast-paced environment. This role focuses on new hire experiences, from pre-start processes to onsite event support, ensuring smooth transitions and positive first impressions for our new team members.

Key Responsibilities:

• Support the end-to-end onboarding process, from pre-start logistics to post-start follow-up
• Provide event support for onboarding programs, including in-person and virtual sessions
• Collaborate with cross-functional teams to ensure onboarding activities run smoothly
• Maintain and update onboarding materials, ensuring accuracy and compliance with company standards
• Serve as the primary point of contact for new hires, addressing inquiries and providing exceptional customer service
• Assist with continuous improvement initiatives to streamline onboarding processes
• Coordinate scheduling and logistics for onboarding events and activities

Qualifications:

Required Skills:

• Comfortable learning new tools and becoming an expert user
• Strong written communication skills
• Exceptional customer service, communication, and cross-group collaboration skills
• Ability to thrive in a fast-paced, ever-changing environment and work through ambiguity
• Project management and process improvement experience
• Excellent time management, attention to detail, and ability to multi-task across concurrent projects
• Ability to work both independently and within a team
• Comfortable with public speaking and large event coordination
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint, Access) and Google Suite

Preferred Qualifications:

• Experience with employee onboarding/new hire experience
• Event planning experience
• Familiarity with Salesforce and LMS (Learning Management System)
• Bachelor's degree in a related field

If you're a motivated, adaptable professional with a passion for creating positive onboarding experiences, we encourage you to apply!

The next steps will be shared with shortlisted candidates by EOD on Tue 8th October 24.

Client Description:

Our Client is the largest social media company in the world. They have substantial B2B and B2C advertising and media platforms, as well as a nonprofit initiative. With the mission of bringing people together, they now boast over 2 billion users, and are rapidly developing as they influence the world around us.

Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.