Brand Ambassador - Skin Care

This year Germaine de Capuccini has seen it’s 60th anniversary, and we are expanding our UK training team. As a world-leading skincare specialist, Germaine de Capuccini is loved in over 85 countries for its luxurious treatment journeys and powerful products. We are experts in combining cutting-edge skincare with exotic rituals.

We are looking for a Senior Skin Care Ambassador ideally situated in the Berkshire region.

Key Responsibilities

• Develop and deliver a thorough understanding of the Germaine de Capuccini brand and its rituals.
• Deliver high quality product knowledge and build relationships with customers and team members to guide them with brand knowledge.
• Support and motivate a team by personally having a positive, can-do attitude.
• Achieve monthly retail targets, and lead by example, and regularly running incentive ideas.
• Promote a culture of high standards of cleanliness within the department. Monitoring daily completion of cleaning tasks and supporting daily set up within the environment.
• Ensure stock is presented well at all times, and display visual merchandising, to work alongside the annual marketing plan and in line with the guidance of the internal marketing team.
• Weekly/monthly stock ordering to requirements to achieve sell out and targets.
• Commit to ensuring treatments are delivered to the highest possible standards by completing regular assessments of team members.
• Maintain communication with line manager in internal management team.
• Act as an ambassador of a global brand, delivering treatments to influencers, and VIP’s.
• Administrative duties will include maintaining a daily calendar, monitoring and reporting sales for all staff. Use of Microsoft Office, along with other administrative requirements, is key to the role. Assisting with customer transactions.
• Responsible for maintaining a high standard of treatment hygiene within the treatment environment.
• To be flexible and always prepared to support the business needs when required.
• Support at customer and industry events.

Experience and qualifications required

• A minimum of 2-year experience within the Beauty/Spa/ retail industry as a therapist.
• Trained face and body therapist up to NVQ Level 3 /City & Guilds or equivalent
• Advanced electrical treatment training preferred but not essential.
• NVQ / City & Guilds Level 3 Education and Training Certificate preferred
• NVQ / City and Guild Level 2 with 2 years experience also considered.
• Strong retail experience.
• Confident with IT including power point/outlook/excel.

Qualities

The right person for our team will love a challenge. Is passionate about skincare and new technology. They will have exceptional communication and presentation skills. An ability to engage and lead a team and with the end consumer.

Self-motivated to work independently and enjoy coming together as part of a team.

Adaptive to changing workloads due to the fast-moving pace of the beauty industry and our luxury brand.