Operations Manager

About Company:

Helapet stands as a leading UK manufacturer and distributor of medical and cleanroom consumables. Our range of sterile and non-sterile products are used to support healthcare provision and aseptic production within hospitals, pharmaceutical manufacturing, laboratories, and veterinary practice.

We are the part of Clinimed Holdings Limited, a group of companies established in 1982 through the acquisition and formation of various entities within the group.

For more information about the company, please visit our websites below:

https://www.helapet.co.uk/

https://www.clinimedholdings.co.uk/

Job Summary:

We are looking for an experienced Operations Manager, ideally with a background in medical devices manufacturing, to oversee manufacturing, warehousing, and quality assurance while ensuring that company objectives are met.

The successful candidate will hold delegated authority for on-site Health and Safety. As a member of the Senior Leadership Team, you will play a pivotal role in shaping the company’s strategy and driving the achievement of business objectives.

Job Responsibilities:

• Oversee all aspects of product manufacturing and sourcing costs to ensure efficiency and cost-effectiveness.
• Coordinate delivery schedules with Sales Order Processing and update logs to accurately reflect stock status.
• Manage the procurement of manufacturing materials in alignment with the manufacturing plan, current inventory, and customer demand.
• Track and expedite any overdue manufacturing orders, effectively communicating potential delays to Sales and Manufacturing teams.
• Produce timely and accurate KPI reports, implementing corrective actions for any identified deficiencies.
• Utilize Lean Six Sigma and 5S methodologies to drive continuous process improvements. Maintain and enhance quality systems by conducting internal and external audits to ensure regulatory compliance.
• Ensure all Quality and Regulatory standards are upheld, keeping medical device certifications and registrations current.
• Develop and execute an internal audit schedule for ISO certification as needed, auditing all key and new suppliers.
• Enforce compliance with company policies, standard operating procedures (SOPs), and logistics controls.
• Oversee all logistics functions to ensure accuracy in goods in/out processes and comprehensive stock maintenance, including preservation, expiry management, and disposal proposals.
• Manage resource planning for materials and finished goods with a focus on supplier performance and auditing, as well as alternative sourcing and reorder levels.
• Assume responsibility for the Helapet Houghton Regis site, with a focus on Health and Safety.
• Lead and develop direct reports by identifying training needs, maintaining training records, and completing performance development reviews (PDRs) in a timely manner.
• Provide guidance to direct reports to ensure business objectives are met.
• Review and report on the progress of operational objectives and KPIs on a monthly basis.
• Contribute to the Senior Leadership Team’s efforts to develop and implement Helapet’s 3- to 5-year strategic plan.

Personal Specifications:

• A BTEC HNC/HND or a degree in Manufacturing, Engineering, or Management disciplines.
• Ideally possess IOSH certification in Managing Safety
• Proven experience in senior-level production management, preferably in the medical devices manufacturing sector.
• Expertise in Continuous Improvement (CI), Lean principles, and Six Sigma methodologies.
• Skilled in performance management, coaching, and mentoring.
• Familiar with Health and Safety regulations and protocols.
• Competent in analyzing and managing Key Performance Indicators (KPIs).
• Excellent time management, planning, and organizational abilities.