Insurance Practitioner Apprenticeship

About us

Birkdale insurance Group have a great team of people, with a wealth of experience within the insurance industry.Since setting up Birkdale Insurance group, we have gone from strength to strength, this is thanks to the hard work from the team, putting our customers at the heart of everything we do.

The Opportunity

We have an incredible 3 new apprentice opportunities based in our Southport office.Our Insurance Trainee Program is designed to provide aspiring insurance professionals with a comprehensive and hands-on learning experience in the insurance industry.

This program offers a structured curriculum, mentorship opportunities, and exposure to various departments within our organisation, allowing trainees to develop a well-rounded skill set.

It is ideal for individuals seeking a rewarding and challenging career in the insurance sector.

The position is a first rung opportunity to work within a professional Insurance Broking office.

The candidates must show a strong commitment to providing good customer care and a willingness to learn, whilst workingtowards obtaining the Level 3 Insurance Practitioner Standard, supported by the Chartered Insurance Institute (CII) Qualifications, to become Cert CII.

No prior experience is required. You will be given appropriate support and supervision to both carry out your job role and complete the apprenticeship.

The position will involve administration and support for our New Business, Renewals and Customer Service / Admin teams, including data handling.

• General office duties including filing, scanning, photocopying, checking documents, Data Input, Excel, Word Processing
• You will be handling our customer enquiries via email, letter and telephone, in a timely manner, providing a great customer experience.
• Demonstrate care and empathy for our customers and their needs when handling customer enquiries.
• Achieve high standards of quality, efficiency, and productivity.

About you

The successful candidates will need to be able to demonstrate confidence, flexibility, and motivation and be committed to developing themselves to build a long-term career with Birkdale Insurance Group You will also hold:

• 3 GCSEs A-C (or current equivalent) including Maths and English.

Across the apprenticeship, you will be required to attend coaching sessions (a mixture of face-to-face and online learning), and Cert CII training workshops. You will need to commit to 462 hours of learning over the course of the programme to meet the requirements.

Committed to completing both the apprenticeship and CII qualification.

Desirable Knowledge & Skills

• Excellent written and verbal communication skills
• Strong problem solving and analytical skills
• Desire to learn
• Good problem solving skills
• Self-motivated and able to work under pressure
• Good team player
• Performance driven
• Administrative and IT Skills

In return we will offer:

• Pension contributions
• Regular employment engagement events
• Cycle to work scheme
• Salary £16,000 - £20,000 per year plus sales incentive (depending on department)
• 25 days Annual Leave plus bank holidays

Location:Southport - office in central location

Monday Friday 9am 5pm

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