Customer Service Administrator - Ongoing

NRL’s client based in the West End of Edinburgh are looking to recruit a Customer Service Administrator for an initial temporary contract.
Hours are 0815 - 1630 Mon-Thurs with a 12.50 finish on a Friday. Immediate start!

About the role:

• Assist with the processing of customer orders accurately as per customer SLAs (Service Level Agreements).
• Help with co-ordination of queries with clients to ensure data is up-to-date and accurate.
• General administrative duties, including photocopying, logging and distributing mail, maintaining filing systems and securely disposing of documents as per retention periods.
• Sorting documents for work; inputting orders; checking and updating customer records; updating basic spreadsheets.
• Signing for deliveries.
• Provide cover for other Customer Service staff as required, including manning Reception.

What you will need:

• They should have a working knowledge of all Microsoft Office packages and fast and accurate keyboard skills.
• This post requires attention to detail, accuracy, ability to communicate effectively, both verbally and in writing are essential together with a flexible approach to working practices.
• Candidates will need to go through a basic credit check prior to starting assignment

What’s in it for you:

• A friendly and busy environment
• Potential for a permanent role

The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.

We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.


Location: Old Town, GB

Posted Date: 10/14/2024