The People Pod
Head Concierge
Job Location
North West England, United Kingdom
Job Description
Are you passionate about providing exceptional service and looking to advance your career? We are seeking a Head Concierge, working within some of the most luxurious residential buildings in Manchester.
With an expanding portfolio and multiple new buildings opening each year, this is a prime opportunity for those interested in progressing their career.
Your Role
As a Head Concierge, you will play a crucial role in ensuring the smooth operation of a building while delivering an outstanding experience for residents. You'll be responsible for maintaining high building standards, conducting regular security checks, ensuring compliance with health and safety regulations, and helping maintain the cleanliness of communal areas.
You will work closely with the building management team to ensure everything runs seamlessly, preparing the property for visitors and showcasing the site at its best. Building strong relationships with residents and offering personalised service.
Key Responsibilities
Deliver exceptional customer service to residents and guests
Manage customer queries and escalate issues when necessary
Ensure health and safety compliance throughout the building
Maintain cleanliness standards within communal areas
Oversee front desk operations and perform general admin tasks
Promote building events
Prepare for resident move-ins, including creating tenancy agreements
Assist with rent payments, debt management, and staff scheduling
Report and address any maintenance issues within the building
Liaise with contractors for maintenance visitsThe ideal candidate will:
Have a passion for delivering outstanding customer service
Communicate effectively with team members, residents, and senior team
Exhibit strong time management and prioritisation skills
Be self-motivated and capable of working independently
Present themselves professionally at all timesShifts are either 07:00-15:30 / 12:30-21:00
Occasional Weekends
Basic Salary - £28,500
If you're ready to contribute to a high-standard, luxury living environment and want to grow with a dynamic and expanding company, we want to hear from you
Location: North West England, GB
Posted Date: 10/14/2024
With an expanding portfolio and multiple new buildings opening each year, this is a prime opportunity for those interested in progressing their career.
Your Role
As a Head Concierge, you will play a crucial role in ensuring the smooth operation of a building while delivering an outstanding experience for residents. You'll be responsible for maintaining high building standards, conducting regular security checks, ensuring compliance with health and safety regulations, and helping maintain the cleanliness of communal areas.
You will work closely with the building management team to ensure everything runs seamlessly, preparing the property for visitors and showcasing the site at its best. Building strong relationships with residents and offering personalised service.
Key Responsibilities
Deliver exceptional customer service to residents and guests
Manage customer queries and escalate issues when necessary
Ensure health and safety compliance throughout the building
Maintain cleanliness standards within communal areas
Oversee front desk operations and perform general admin tasks
Promote building events
Prepare for resident move-ins, including creating tenancy agreements
Assist with rent payments, debt management, and staff scheduling
Report and address any maintenance issues within the building
Liaise with contractors for maintenance visitsThe ideal candidate will:
Have a passion for delivering outstanding customer service
Communicate effectively with team members, residents, and senior team
Exhibit strong time management and prioritisation skills
Be self-motivated and capable of working independently
Present themselves professionally at all timesShifts are either 07:00-15:30 / 12:30-21:00
Occasional Weekends
Basic Salary - £28,500
If you're ready to contribute to a high-standard, luxury living environment and want to grow with a dynamic and expanding company, we want to hear from you
Location: North West England, GB
Posted Date: 10/14/2024
Contact Information
| Contact | Human Resources The People Pod |
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