Transform Recruitment UK

Club House Manager

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Job Location

Bascote, United Kingdom

Job Description

Job Title: Clubhouse Manager

Reporting to: Owner and Founder

Hours: Week 1: Monday to Friday 8.30am - 6pm, Week 2: Tuesday to Saturday 8.30am to 6pm.

Salary: £30,000 to £35,000

Line Management of: Clubhouse Chef, Clubhouse Assistants

Main Purpose of the Role

Ensure the efficient and smooth daily operation of the Clubhouse, fostering a warm and welcoming atmosphere for all guests and members.

Key Responsibilities

Customer Service & Front Desk Management

* Maintain a high standard of customer service through proficient management of the front desk.

* Attention to detail in managing all bookings, including lessons and corporate events, while ensuring all daily tasks and inquiries are handled promptly and professionally.

* Manage and maintain the Clubhouse calendar.

* Manage all aspects of cellar operations, including inventory control, stock rotation, and supplier coordination, to ensure optimal beverage quantity.

* Manage and reconcile store credits on a daily basis.

* To act as key holder for the Clubhouse as and when necessary

Event Planning & Execution

* Plan and manage shooting events for up to 20 participants and non-shooting events.

* Support the Events and Sponsorship Team with sales and management of events.

* Ensure necessary food, beverage and staffing support for events.

Team Management & Collaboration

* Oversea the Clubhouse Chef and collaborate to ensure a well-curated menu is available and events are catered to the highest standard.

* Work with the Accounts Department to manage transactions and conduct monthly stock take.

* Manage store credits and promotions.

Membership & Sales

* Develop and manage responding to enquires and oversee renewals.

* Drive sales of courses with the ability to upsell.

Health & Safety

* Ensure health and safety protocols are followed at all times.

Any other duties, as required.

Skills & Attributes

Essential:

* Strong customer service skills and a customer-centric approach.

* Experience of managing a team.

* Strong organisational skills.

* Collaborative team player with a positive attitude.

* Exceptional communication skills.

* Flexible approach to work.

* Level 2 Food Hygiene certification.

* Competency in Microsoft Office

Location: Bascote, GB

Posted Date: 10/15/2024
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Contact Information

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Transform Recruitment UK

Posted

October 15, 2024
UID: 4901943676

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