Operational Support & Reporting Advisor

About The Role

RAC have an exciting new opportunity for an Operational Support & Reporting Advisor who will work within our friendly, fast-paced Billing & Collections team.

You will be a key point of contact for all of Billings & Collections daily, weekly and monthly reporting and uploads relating to the financial systems and reporting to support the operation of the department. The successful candidate will be able to identify opportunities for improvement, working with the Transformation Manager to evaluate these opportunities and lead / assist with the development, test and deployment of any changes.

You will be advanced in Excel and ideally have experience in VBA and SQL.

This is a hybrid role, working two days a week in our Salford Quays office and three days working from home.

What you will do

• Create and deliver detailed reports and dashboards for all reporting required by Billing & Collections, and other business units as appropriate
• Providing support to enable the Billing & Collections department to operate effectively
• Supporting new implementations and change
• Maintain thorough documentation of reporting processes and methodologies for transparency and reproducibility
• Identify opportunities for process improvements in data collection, analysis and reporting
• Act as a subject matter expert for all financial systems reporting

What you will need

• Ideally educated to A level standard or have the relevant business experience.
• Advanced Excel user and the ability to use Excel to integrate with RAC systems, primarily Agresso
• Some experience in programming language, ideally VBA and SQL
• Excellent keyboard skills and proven experience in standard packages of Word and PowerPoint.
• Excellent planning and communication skills.
• Ability to work on own initiative and be proactive
• Ability to prioritise and work to deadlines
• A proven record for delivery, driven to maintain quality even when working to aggressive timelines.

The successful candidate will be able to communicate at all levels whilst working under own initiative. Working in a small team, you will be a good team player with a positive 'can do' attitude, who is enthusiastic, dedicated and driven to succeed.

What we can offer you -

At RAC, our colleagues go above and beyond to create peace of mind for our members. And we believe in rewarding you in return. As well as a competitive salary, you'll have all these extra benefits:

• Eligibility to join our annual bonus scheme.
• Colleague Share Scheme - a unique opportunity to become an owner of our business and share in the future success of RAC.
• Holidays 25 days & bank holidays.
• Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings.
• 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering.
• Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household.
• Car salary sacrifice scheme - after 12 months of employment, where you'll enjoy significant tax savings, including electric vehicle options.
• FREE RAC Ultimate Complete Breakdown Service from Day One.
• Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and much, much more.

We're committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.

ADZN1_UKTJ

Location: Manchester, GB

Posted Date: 10/15/2024