Senior Property Manager

Our client an international property business is seeking an experienced Senior Property Manager to oversee a portfolio of key client properties. The successful candidate will be responsible for delivering high-quality property management services in line with the company’s values and guiding principles, while providing support and leadership to the wider team.

Key Responsibilities:

• Manage a designated portfolio of properties, ensuring they are maintained in excellent condition and compliant with regulations and best practices.
• Serve as the primary point of contact for clients, providing a high standard of professionalism and communication.
• Oversee tenancy preparations, property inspections, and ensure all health and safety requirements are met.
• Manage tenant requests, refurbishment projects, and maintenance works, including liaising with contractors and supervising larger works as necessary.
• Handle tenancy renewals, rent negotiations, and minimising property voids to meet client targets.
• Monitor tenant arrears, approve invoices, and ensure accurate record-keeping on the property management system.
• Develop strong relationships with landlords, tenants, contractors, and colleagues, ensuring excellent customer service.
• Identify opportunities for new business, cross-selling, and increasing revenue for the department.

Qualifications and Experience:

• Experience in lettings property management is essential.
• ARLA or IRPM qualifications (desirable).
• Strong interpersonal and communication skills with the ability to manage difficult situations and prioritise workload in a high-pressure environment.
• Proficiency in MS Office, particularly Outlook, Word, and Excel.
• A strong team ethic with the ability to work independently or collaboratively, and a focus on maintaining professional relationships.

This is an excellent opportunity for a proactive and experienced property manager to take on a senior role within a dynamic and supportive team.