People Operations Manager

My client is a global technology & IT services provider based in Cambridgeshire.

They are seeking a People Operations / Services Manager to cover the EMEA region. This role will report into the HR Director and be responsible for leading the People Services team.

Key Responsibilities:

• Management of the People Operations team (cross-border) inclusive of weekly 1-2-1's and reviews.
• Ensuring that all people related compliance is up to date and complete.
• Ensuring operational excellence and consistently looking to improve processes.
• Responsible for partnering with relevant stakeholders to develop standardised processes and procedures across EMEA.
• Management of SLA'S.
• Ad hoc duties across the HR and People Services team as required.

Candidate profile:

• 3-5 years’ experience within an EMEA People Services / Operations team.
• Experience in using complex HRIS (ideally Workday).
• Prior team management (at least 3 people).
• In depth knowledge of employee lifecycle.
• Prior experience in a global / matrixed environment.
• Experience in working across the EMEA region.
• Management of SLA’s and KPI’s
• Customer service management
• Understanding of Data Protection legislation and compliance.

What's on offer?

• Opportunity to join a global IT/technology business leading a key internal team.
• Competitive base salary (£50,000-£65,000 dependent on experience).
• Bonus
• Private benefits
• Hybrid work policy (3 days per week in the office).

This role would be ideal for a proven People Services Manager that wants to move to a global organisation and join a well established team. If you enjoy having autonomy of a team and like to work in an international role then please do apply.