Hays Technology

IT Support Desk Engineer

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Job Location

Dundee, United Kingdom

Job Description

Join Our Growing Team as an IT Support Desk Engineer in Dundee!
Our client, a leading IT Managed Services Provider, is expanding and looking for talented individuals to join their dynamic team. They offer a comprehensive range of services, including IT Strategy, Projects, Consultancy, IT Best Practices, and IT Support. With a loyal and diverse client base, they focus on understanding their clients' businesses and aligning IT infrastructure to achieve their business goals.

About the Role:
We have an exciting opportunity for an experienced IT Support Desk Engineer to join our team in Dundee. As part of the Support Team, you will deliver exceptional customer service to our clients. The ideal candidate will be passionate about skill development and eager to advance their career in IT. We provide dedicated training time, including Microsoft and security training.

Essential Skills:

Proficiency with various PC & Laptop Hardware
Experience with Windows Desktop Operating Systems
Knowledge of Windows Server Operating Systems
Microsoft 365 usage and support
Familiarity with security tools (AV/EDR, spam filtering, web filtering)
Basic networking (DHCP/DNS, etc.)
Security awareness
Strong customer service skills and customer-facing experience
Desirable Skills:

Valid UK Driving Licence
ITIL experience
Mac OS experience
Firewall/router experience
Experience working in an MSP environment (supporting multiple clients)
Employee Benefits:

28 days annual leave (increasing with length of service)
Company Pension Scheme
Life Assurance Plan
Health and wellbeing support services (including remote GP, mental health support, and physiotherapy)
Dedicated time for Training & Development
Reward and Recognition Platform
Hybrid Working (post-onboarding)

If you are interested in this role and believe you are a good fit, please send your CV

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Location: Dundee, GB

Posted Date: 10/22/2024
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Hays Technology

Posted

October 22, 2024
UID: 4904041888

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