Electronic Payment Processing Implementation Specialist

Customer Intelligence Inc. is a professional consulting service and marketing firm, providing cutting-edge services to help customers grow. CI specializes in the financial industry, Customer Intelligence Inc. also works with clients across multiple industries, payment brands, processing systems, and other enterprises with a focus on LATAM.

PROFILING

Bachelor's degree in a relevant field, such as Business, Computer Science, or Engineering, with a Master's degree being an added advantage.

EXPERIENCE

The ideal candidate for this role should possess the following experience and skills:

• +3 years of experience in project management and technical implementation knowledge preferable (not obligatory) in the electronic payments industry, with a focus on customer processing implementation projects
• Relevant experience in “Information Technology” system knowledge, with strong understanding of network technology, applications, and project management.
• Strong payment transaction processing and industry business principles knowledge.
• Strong understanding of electronic payment processing systems, formats and associated customer host interface testing services and principles.
• Ability to interact well with the customer, Sr. and Executive management.
• Strong verbal and written communication skills with ability to leverage these skills in a teaching environment.
• Strong project management skills.
• Ability to drive change in a technical work environment.
• Ability to lead matrix organizations and cross functional teams.
• Self-Starter with ability to work independently.
• API Knowledge for Java and open languages
• Relevant experience on Computing Network services
• Development systems methodologies knowledge
• Bilingual in English and Spanish languages.
• Are you motivated to be a part of driving a world beyond cash?
• Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
• Are you able to cope with a fast changing and ambiguous environment?

JOB DESCRIPTION

We are looking for an implementation specialist with good technical knowledge, preferably in the Electronic Payments industry to oversee the implementation of electronic payments processing business activities for customers. Responsibilities include project management, customer needs assessment, system impact analysis, customer testing, advising customers' processing support staff, ensuring implementation quality and reliability, and compliance with product rules and specifications.

MAIN RESPONSIBILITIES

• In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from the industry.
• Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
• Act as central point of contact for customers representatives throughout processing implementation project end-to-end execution.
• Assess and document customer needs and according implementation impacts on customers’ core and non-core processing systems and platforms.
• Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
• Act as processing implementation advisor, to customers’ processing support staff. Provide guidance to execute all necessary processing implementation activities
• Execute extensive and comprehensive initial end-to-end processing system impact analyses for multiple key customer processing implementation projects in parallel.
• Assure processing interfaces with electronic payment processing systems are compliant with global product rules, specifications, achieving KPIs and SLAs

WHAT DO WE OFFER?

• A result driven approach, groomed in all our associates, as long as all commitments with clients, internal and external to the firm, are accomplished.
• An exciting and professional work environment.
• A competitive compensation package.
• Exposure to key decision makers in the industry in Latin America Continuous knowledge building initiatives to support your career growth.
• Professional services contracting scheme.
• A temporary contract with HIGH POSIBILITY OF RENEWAL