Human Resources Advisor

HR Advisor - CIPD qualified, £27,000-£35,000, Chester based hybrid working, permanent

Employee benefits

• Pension scheme - up to 8% employer contribution
• Employee referral programme - up to £600 Love2Shop vouchers
• 26 days holiday + 8 Bank Holidays. Option to buy up to 5 days
• Perks at Work
• Above and Beyond awards
• Income protection scheme
• Employee of the Year
• Long Service awards
• Discretionary annual bonus
• Life assurance
• Discounted gym membership
• Flexible working
• Training and exam sponsorship
• Employee assistance programme
• Paid volunteer days
• Purchase additional annual leave
• Social events

Specialist Motor Finance offer hire purchase agreements to customers who are not accepted by the mainstream lenders through a panel of motor introducers.

Established in 2014, SMF have built up a reputation for providing a strong product range, offering quick decisions through the application process and a collaborative approach to working with our customers throughout the life of their agreement.

About the role

To assist in the daily running of the office by ensuring a comprehensive consistent HR service is provided. The role will combine advisory duties with project work aimed at continuously improving the department’s service delivery. The role will include liaising with stakeholders at all levels within the business to ensure consistent advice and guidance on Employment Relations. The role will also help with recruitment, maintenance of employee records in line with GDPR, assistance with payroll processing and providing support to all employees.

Training and education:

• Qualified at Level 3 CIPD (required)
• Qualified or working towards Level 5 CIPD in People Management (desired)

Key responsibilities

• Develop, review, and update organisational policies as required in line with current UK Legislation and best practice
• Maintain and update accurate paper and system-based HR records in accordance with current practices
• Lead companywide consultation procedures in relation to employment contracts
• Support and advise on department restructures
• Provide HR related advice to all stakeholders including Senior Leadership Team, within the business in relation to employment law and best practice
• Process data subject access requests
• Maintain and update accurate paper and system-based HR records in accordance with current practices and GDPR
• Experience of operating within regulatory expectations and partaking in DE&I practices
• First point of contact for all stakeholders within the business for HR related queries
• Liaise with Occupational Health and chairing subsequent outcome meetings/ building reports or wellness action plans
• Support Employee Assistance programme management
• Resolution activities surrounding sensitive workplace conflicts
• Direct line management responsibilities (1 x HR/Office Coordinator)
• Review and coordinate completion of recruitment agency contracts, negotiating where necessary
• Conducting annual external benchmarking practices to ensure appropriate salary benchmarking is in place
• Payroll - Co-ordination of the monthly payrolls, by accurately updating the HR system with all necessary changes and in line with the payroll deadlines
• Conducting exit interviews with leavers
• Develop attrition reports for board level relating to information gained in exit interviews and appropriate recommendations
• Provide management teams with advice relating to employment law, and operating within policies + procedures
• Advising managers on grievance, disciplinary, capability, absence management and employee relation issues
• Championing benefit schemes within the organisation such as staff referrals, LOS awards, further CPD opportunities, intrinsic and extrinsic rewards
• Providing support and advice to management in how to manage short and long-term sickness levels
• Process and check all HR invoices
• Ensure all right to work in the UK documentation is kept up to date
• Carry out annual Credit Checks and DBS checks on all staff
• Monthly Management Information reports
• Act as role model to ensure vision and values are embedded within the team
• Support management in probation reviews and the dismissal of staff members when required
• Support with the social committee and organisation of social events
• Ensure recruitment and new signoffs are within yearly financial spend
• Liaise with external bodies such as: indeed, agencies, job advertisement sites, 3rd party websites
• Prepare and issue unsuccessful letters, offer letters and contracts, reference requests, and new starter packs
• Undertake ad hoc project work as required, including pulse surveys, salary benchmarking, and benefit reviews

Knowledge Required:

• Up-to-date knowledge of employment law legislation and understanding of how to put this into practice

Skills Required (All Essential):

• Previous experience in a high-volume employment relations-based role
• Previous experience advising managers on policies and employment legislation
• Previous experience dealing with all parts of the employee lifecycle
• Previous experience dealing with subject access requests
• Previous experience dealing with disciplinary procedures, grievance hearings and performance related meetings
• Previous experience of working within a regulated environment
• Excellent attention to detail
• Excellent interpersonal skills with the ability to communicate effectively with stakeholders at all levels
• Able to demonstrate high levels of confidentiality and professionalism
• Strong organisational skills with the ability to time manage, multi-task, and prioritise own workload
• Excellent verbal and written communication skills
• Working knowledge of Microsoft Office applications

Attitude:

• Ability to work under pressure and to tight deadlines
• Able to demonstrate a flexible approach with a positive attitude to change
• Proactive and capable of using own initiative
• Approachable and friendly individual

The successful candidate will be required at all times to act within the standards expected within Consumer Duty and comply with The Conduct Rules which set the minimum standard of individual behaviour expected when carrying out a role at Specialist Motor Finance. These rules include:

• You must act with integrity.
• You must act with due skill, care and diligence.
• You must be open and cooperative with the FCA, the PRA and other regulators.
• You must pay due regards to the interests of customers and treat them fairly.
• You must observe proper standards of market conduct.
• You must act to deliver good outcomes for retail customers.

Interested? Apply today to find out more!