Delta Air Lines

Lead Technical Product Engineer (Product Management & Agile)

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Job Location

Bangalore, India

Job Description

About Delta Tech Hub: Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers. Essential Responsibilities : Responsible for conducting sophisticated and detailed research of existing processes, systems, and desired objectives to meet the goals/intent of the assigned products Work with business Product Owner and SMEs to prioritize feature development, based on the business value Work with technical teams to initiate and drive technical roadmap deliverables to completion. Elicit and create initial epics/features and elaborating into user scenarios that clearly describe the functional and non-functional requirements Deliver business requirements via artifacts such as epics, features, scenarios, acceptance criteria, process flows, wireframe diagrams, interaction diagrams, mockups/demos, etc Drive team excellence with proactive contributions towards continuous improvement. Collaborate with a multi-functional teams inside a Scrum framework Conduct work sessions and document new features, requirements, and strategies. Perform testing, track bugs, enhancements and ensure issues are resolved before promoting to production environments. Successfully handle multiple initiatives and balance constantly evolving priorities. Query and analyze data to estimate future and measure current solution impact. Develop business logic and critical metrics for incorporation into decision support models and tools. Construct problem statement including problem description and improvement measures. Always anticipate the next question -Drill down beyond the problem surface to understand root cause, business impact, and next steps. Supply guidance to project planning and effort estimation within scope. Support the identification of risks and mitigation approaches. Develop and maintain internal customer relationships WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS): Bachelor Degree & 6 years of hands-on experience in enterprise technology or airline organizations Knowledge of concept and principles of agile methodology; ability to apply appropriate agile approaches in the processes of software development and delivery Knowledge of product features; ability to design, build, and develop a new product, technology, or service from feasibility through to production Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project Strong written, oral communication, and social skills Must have excellent planning and organizational skills, strong verbal, written communication and facilitation skills. Be willing to learn whatever technologies, tools, or patterns necessary to solve a problem. Be inquisitive, ask a lot of questions to learn from everyone. Work collaboratively with business stakeholders, developers, managers, and leaders to create solutions for real world problems. Build domain knowledge and understand the user & business problems youre solving. Conduct blameless postmortems, provide training to other teams on best practices and benefits Gather and maintain One Pagers, How Tos and other useful documentation Gathering metrics from various sources and displaying them in meaningful and insightful ways on single page applications

Location: Bangalore, IN

Posted Date: 10/29/2024
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Delta Air Lines

Posted

October 29, 2024
UID: 4882186184

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