Customer Service Representative Associate

Job DescriptionJob Description

We are seeking a Customer Service Representative Associate to join our team based in San Antonio, Texas. The Customer Service Representative Associate role offers a long-term contract employment opportunity. As a Customer Service Representative Associate, you will be responsible for a variety of tasks, including managing customer inquiries, maintaining accurate records, and processing applications. This role is vital in ensuring efficient and effective patient care through various office functions.

Responsibilities:

· Greets patients as they arrive and manage appropriate standard wait times.

· Complete check-in and check-out tasks to include patient demographic verification insurance verification complete pre-authorizations and/or precertification of procedures and copy required documents.

· Collects co-payments co-insurance and deductibles and issues receipts.

· Manages cashier box and daily deposits according to company policies.

· Processes walk-in patients and visitors.

· Periodic disinfection/cleaning of lobby area.

· Answers phones and schedules appointments.

· One to two years of related work experience including data entry

· ICD 10 and CPT coding experience

· Prior experience with EMR computer applications

· Working knowledge of medical terminology

Location: San Antonio, CO, US

Posted Date: 10/29/2024