Front Desk Coordinator

Job DescriptionJob Description

We are offering a contract to hire employment opportunity for a Front Desk Coordinator in Santa Barbara, California. The role is within the retail industry and requires providing administrative assistance, answering multi-line phone systems, and delivering exceptional customer service.

You MUST work weekends for this role. There is no work Tuesdays and you can choose Monday or Wednesday off as the second day.

Responsibilities

• Managing and responding to customer inquiries via phone and in person

• Processing customer orders and ensuring accurate record keeping

• Scheduling and updating delivery calendars as per customer requirements

• Monitoring and updating inventory levels including tagging furniture and updating pricing details

• Assisting customers in selection based on availability and stock levels

• Utilizing Microsoft Excel, Outlook and Word for data entry and organizing files

• Providing concierge services to enhance customer experience and satisfaction

• Utilizing interpersonal skills to build strong relationships with customers and team members.

• Prior experience as a Front Desk Coordinator or similar role is advantageous

• Proficient in using Microsoft Office Suite including Microsoft Excel, Outlook, and Word

• Experience in Data Entry tasks with high level of accuracy

• Excellent Customer Service skills with a focus on customer satisfaction

• Ability to efficiently operate a Multi-Line Phone System

• Strong Interpersonal Skills, with the ability to communicate effectively and professionally

• Ability to organize files and maintain a clean and efficient work environment

• Must possess strong problem-solving skills and the ability to make decisions under pressure

• Ability to multitask and manage time effectively

Location: Santa Barbara, CA, US

Posted Date: 10/29/2024