Agati Furniture

Quote Coordinator

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Job Location

Chicago, IL, United States

Job Description

Job DescriptionJob Description

Support the solution design team to ensure we are meeting or exceeding customer expectation with quote accuracy, response time to quote request, and management of the quote inbox

The Quote Coordinator will be directed by the project coordinator or quoting manager to set up quotes, build out quotes for clients, get shipping and install estimates, and pass off finish quotes to the Project Coordinators for distribution.

Outcomes

  • When clients call into Agati, ensure all questions are answered or they are directed to someone who can assist.
  • Ensure clients have a great buying experience when working with Agati and are satisfied with our turnaround times.
  • Ensure standard quote requests go out in under 48 hours.
  • Ensure custom quote request go out in under 5 days.
  • Ensure projects are quoted at our target margin and stay within 1% of our target margin.
  • Ensure all spec info is on quotes before Project Coordinator sends to client.
  • Ensure all fabrics have been approved or sent for testing before quote goes out.
  • Have quote inbox tagged or achieved before 10am team meeting.
  • All need project in quote inbox setup for team to review at 10am team meeting.
  • All projects are setup in Sales Force without duplicating accounts and opportunities.
  • When projects are setup in Sales Force the correct opportunity owner is assigned and End User, A&D and Dealer contract in the opportunity.
  • ERP and Sales Force need to have the Opportunity, Account and Contact information match between the two systems.
  • Make sure costs are accurate and captured in the ERP for modified and custom product before a quote goes out.

Skills / Abilities

  • Strong communication skills
  • Ability to multi-task and prioritize
  • Critical thinking and problem solving skills
  • Strong organizational skills - can use resources effectively and efficiently
  • Proficient with Microsoft Office (Word, Excel, and Outlook)
  • Ability to relate well, and cooperate with others to effectively coordinate activities and accomplish goals

Company DescriptionAGATI is a fun loving furniture design company that is passionate about providing furniture to public spaces like universities, libraries, and airports.
AGATI has been a leader in the institutional furniture market for the last 25 years. Everything AGATI does is focused around great design, great quality, and great customer service. Today, AGATI continues to work with clients across multiple industries to create beautiful furniture specific to the requirements and budgets of any project. Customer focus is a large part of AGATI’s culture, therefore we offer our clients extensive custom capabilities, individualized attention, a thorough understanding of the unique requirements associated with furniture needs, expertise in technology management, and unparalleled commitment to the durability of the product.

To learn more about Agati go to http://www.agati.com.Company DescriptionAGATI is a fun loving furniture design company that is passionate about providing furniture to public spaces like universities, libraries, and airports.\r\nAGATI has been a leader in the institutional furniture market for the last 25 years. Everything AGATI does is focused around great design, great quality, and great customer service. Today, AGATI continues to work with clients across multiple industries to create beautiful furniture specific to the requirements and budgets of any project. Customer focus is a large part of AGATI’s culture, therefore we offer our clients extensive custom capabilities, individualized attention, a thorough understanding of the unique requirements associated with furniture needs, expertise in technology management, and unparalleled commitment to the durability of the product.\r\n\r\nTo learn more about Agati go to http://www.agati.com.

Location: Chicago, IL, US

Posted Date: 10/30/2024
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Agati Furniture

Posted

October 30, 2024
UID: 4895834063

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