Accounts Receivable Customer Service Officer

PERSOLKELLY is currently recruiting for multiple Accounts Receivable Customer Service Officers for a government department.

Monday to Friday, 37.5 hours per week

Temp role, with initial contract of 3 months

Tenure: October start, ASAP - till June 2025

Location: East of Melbourne's Central Business District

Attractive wage on offer!

The Accounts Receivable Customer Service Officer is responsible for customer service engagements for debt resolution, undertaking accountabilities associated with telephone contacts, customer correspondence and administrative tasks relating to resolution of consumer (patient) billing for service fees, to meet service delivery performance and statutory obligations.

ROLE SPECIFIC REQUIREMENTS

Proven customer service skills with an ability meet performance call handling targets.

Customer focus and adaptability to different personality types fostering excellences in all customer engagements.

High degree of accuracy, attention to detail and quality control.

Highly developed verbal communication skills to engage professionally with internal and external customers.

Professional and mature with sound judgement to ensure matters of a confidential or sensitive nature are handled appropriately and diplomatically.

Diligent with the ability to work independently with minimal supervision.

The preferred candidate will be required to undergo security checks such as police record.

Experience working in a customer service center and competent at intermediate level in Microsoft Office, Excel and Word.

Certificate in Business/Finance or equivalent is required.

We are acting fast with this role, so If you are interested please apply today!

Please note, only successful candidates will be contacted.

Who are we

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So it's over to you. If you would like to join our team, please APPLY now.

To learn more about working with PERSOLKELLY, we encourage you to visit our website.

Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights.