Soho House & Co
Restaurant Manager
Job Location
West London, United Kingdom
Job Description
What's in it for you?
Electric House...
Nestled among the pastel-coloured houses of Notting Hill, Electric House is located on Portobello Road next to one of the city's oldest cinemas. The club features a roof garden with an original domed ceiling, plus a programme of member events and late-night parties. An all-day menu is served in the main area on the first floor where there is an extended oak bar, plus a choice of informal lounge seating in upholstered sofas and leather chesterfield armchairs. Alternatively, you can opt for a cosy banquette booth with views of the open kitchen and wood-fire grill.
The Role...
We are currently looking for an outstanding Restaurant Manager to oversee the smooth running of the restaurant operations whilst delivering exemplary service. You'll be consistent, reliable and excited to be part of leading a first-class team and growing the business. You will have a real passion for what you do, with the ability to build relationships with members and guests alike. Having previous experience in a similar management role, you will understand how to deliver quality service, working at pace, with a positive and engaging personality.
As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.
Main Duties...
What we are looking for...
Electric House Opening Hours:
Mon - Weds - 8am - 1am
Thurs - Sat - 8am to 2am
Sunday - 8am - 12am
*subject to change
Nearest Station (W11 2ED): Notting Hill Gate, Ladbrook Grove, Holland Park, Westbourne Park
Location: West London, GB
Posted Date: 11/1/2024
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- £20 Taxi Contribution for late shifts (post 1am - 5am / Uber)
- Clothing Allowance
- Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Financial Incentive based on House Performance (Quarterly)
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Electric House...
Nestled among the pastel-coloured houses of Notting Hill, Electric House is located on Portobello Road next to one of the city's oldest cinemas. The club features a roof garden with an original domed ceiling, plus a programme of member events and late-night parties. An all-day menu is served in the main area on the first floor where there is an extended oak bar, plus a choice of informal lounge seating in upholstered sofas and leather chesterfield armchairs. Alternatively, you can opt for a cosy banquette booth with views of the open kitchen and wood-fire grill.
The Role...
We are currently looking for an outstanding Restaurant Manager to oversee the smooth running of the restaurant operations whilst delivering exemplary service. You'll be consistent, reliable and excited to be part of leading a first-class team and growing the business. You will have a real passion for what you do, with the ability to build relationships with members and guests alike. Having previous experience in a similar management role, you will understand how to deliver quality service, working at pace, with a positive and engaging personality.
As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.
Main Duties...
- Coordinating daily restaurant management operations
- Delivering superior food and beverage service and maximizing member satisfaction
- Responding efficiently and accurately to restaurant customer complaints
- Coordinate daily Front of the House and Back of the House restaurant operations
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant's good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Recommend ways to increase productivity and revenues
- Train new and current employees on proper member service practices
- Implement policies and protocols that will maintain future restaurant operations
What we are looking for...
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like OpenTable and Micro
- Strong attention to details
- Excellent customer service
- Fluent in English
- Organised and reliable
- Ability to work and maximize relationships within a diverse team
- Computer literacy within Opera, Micros and Adaco advantageous
Electric House Opening Hours:
Mon - Weds - 8am - 1am
Thurs - Sat - 8am to 2am
Sunday - 8am - 12am
*subject to change
Nearest Station (W11 2ED): Notting Hill Gate, Ladbrook Grove, Holland Park, Westbourne Park
AMRT1_UKCT
Location: West London, GB
Posted Date: 11/1/2024
Contact Information
| Contact | Human Resources Soho House & Co |
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